Customer Support Executive (CSE)

Charisma Group
3.3 out of 5 stars
Indore, Madhya Pradesh

Job details

Pay

  • ₹20,000.00 - ₹30,660.67 a month

Job type

  • Part-time
  • Permanent
  • Fresher
  • Full-time

Location

Indore, Madhya Pradesh

Benefits

Pulled from the full job description

  • Health insurance
  • Life insurance
  • Cell phone reimbursement
  • Commuter assistance
  • Provident Fund
  • Flexible schedule

Full job description

Job Title: Customer Support Executive Job Summary: We are looking for a Customer Support Executive to handle customer queries, provide product/service information, and resolve issues in a timely and professional manner. Key Responsibilities: - Handle customer calls, emails, or chats professionally - Resolve customer complaints and provide accurate solutions - Maintain records of customer interactions - Follow up with customers when required - Provide product and service information clearly - Escalate complex issues to the concerned department - Maintain customer satisfaction and service quality Required Skills: - Good communication skills - Basic computer knowledge - Problem-solving ability - Patience and positive attitude - Ability to work in a team Qualification: - 12th Pass / Graduate / Post Graduate Experience: - Freshers and experienced candidates can apply Salary: - As per company standards Location: - As per company requirement

Job Types: Full-time, Part-time, Fresher, Permanent

Pay: ₹20,000.00 - ₹30,660.67 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person