Lab Operations Coordinator

Role: Lab Operations Coordinator

Job Type: Full Time

Location: Remote

About Noguilt:

Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors, nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.

About the role:

We are looking for a highly organized and communication-driven Lab Operations Coordinator to join our healthcare operations team. In this role, you will act as the primary point of coordination between patients, doctors, laboratories and internal teams, ensuring a seamless experience throughout the treatment journey. You will be responsible for internal coordination that includes lab reports, documentation, and follow-ups. Your contribution will be instrumental in maintaining operational efficiency while delivering an exceptional patient experience.

Specifically, this role will involve:

• Coordinating between patients and doctors for laboratory tests
• Scheduling and managing patients appointments while ensuring timely communication with lab vendors
• Assisting patients throughout the lab testing process
• Collecting, verifying, and maintaining patient lab records, prescriptions, and related documentation
• Following up with patients regarding appointments with laboratories
• Coordinating with internal teams to ensure smooth processing of treatment requests and patient cases

An ideal candidate will have:

• Strong communication and interpersonal skills
• Ability to handle multiple patient cases and priorities simultaneously
• Knowledge of laboratory tests and reading the reports.
• Strong attention to detail and documentation skills
• A patient-centric approach with empathy and professionalism
• Ability to thrive in a fast-paced healthcare environment

Qualifications:

• Graduate (mandatory), DMLT preferred, Diploma in Laboratory Technology or related healthcare field

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: Remote