Front Office Executive

Front Office Executive – Roles & Responsibilities

SMV Super Speciality Hospital

• Welcome and assist patients, visitors, and attendants in a professional and courteous manner.
• Handle patient registration, appointment scheduling, and admission procedures efficiently.
• Maintain front office records, patient files, and billing-related documentation.
• Answer phone calls, respond to inquiries, and direct calls to the concerned departments.
• Coordinate with doctors, nurses, and other departments to ensure smooth patient flow.
• Provide information regarding hospital services, appointments, and consultation timings.
• Handle patient feedback and resolve basic queries in a polite and professional manner.
• Ensure proper communication between patients and hospital staff.
• Maintain cleanliness and discipline at the front office reception area.
• Support cash handling, billing coordination, and report preparation when required.
• Maintain confidentiality of patient information and hospital records.
• Work in rotational shifts and handle emergency situations calmly and efficiently.

Skills Required

• Good English communication and interpersonal skills.
• Basic computer knowledge and MS Office skills.
• Positive attitude and customer service orientation.
• Ability to handle patients and visitors professionally.
• Strong coordination and multitasking abilities.

Both Gender can apply

interested candidates can apply : hradmin@smvmch.ac.in

Pay: From ₹12,000.00 per month

Work Location: In person