French Language Expert

fidelis group
3.8 out of 5 stars
Chennai, Tamil Nadu

Job details

Pay

  • ₹9,272.03 - ₹1,75,620.17 a month

Job type

  • Full-time

Location

Chennai, Tamil Nadu

Full job description

  • Communicate with relevant stakeholders on day-to-day operational tickets as per SOP.
  • Deliver on day-to-day process targets in meeting Customer SLAs.
  • Interact with clients as per business requirements.
  • Eye for detail and report out quality measures for the process, also flag key risks if any.
  • Handle process queries and Quality Auditing, upon expertise gained and certification for the same.
  • Ensure Compliance and controllership.
  • Follow the governance mechanism established with the client.
  • Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence

Job Type: Full-time

Pay: ₹9,272.03 - ₹175,620.17 per month

Application Question(s):

  • Immediate Joiner

Experience:

  • French -B1/B2/C1/C2: 1 year (Preferred)

Work Location: In person