Job details
Pay
- ₹18,000 - ₹20,000 a month
Job type
- Permanent
- Full-time
Location
Benefits
Pulled from the full job description
- Paid sick time
- Flexible schedule
Full job description
Customer Support Associate (Fresher can also apply)
We are a rapidly growing cross border E-commerce Company with a presence in India, Dubai, Saudi Arabia & USA. & For our expansion we urgently require suitable candidates for the Customer Support position for our Mumbai Office based at Andheri East location to be part of our growth.
Job Responsibilities -
Make outbound calls to vendors/customers to explain products and services
Generate leads and convert inquiries into sales opportunities
Maintain and update vendor/customer databases using MS Excel
Perform regular follow-ups to ensure deal closures and relationship management
Coordinate with internal teams to ensure smooth onboarding and order processing
Achieve assigned sales targets and contribute to overall business growth
Desired Candidate Profile :-
-Excellent English communication skills (verbal & written)
Hands-on experience in MS Excel for data maintenance and reporting
Strong follow-up, negotiation, and convincing skills
Self-motivated, target-driven, and customer-focused approach
Should be able to join immediately at least within 7- 15 days if selected.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person