Junior Process Executive

• A Junior Process Executive executes daily operational tasks, data management, and client support to ensure efficient business workflows. They follow Standard Operating Procedures (SOPs) to meet specific daily productivity and quality targets, and they assist senior staff with reporting and resolving discrepancies.
• Core Responsibilities
• Process Execution: Perform routine back-office or voice tasks according to client requirements and company guidelines.
• Data & Documentation: Retrieve, verify, enter, and maintain accurate records or reports using electronic systems and Excel.
• Quality Control: Adhere strictly to quality standards and meet established daily production quotas.
• Issue Resolution: Identify and escalate discrepancies or complex queries to senior executives or team leaders.
• Process Improvement: Participate in feedback sessions and suggest ideas to enhance workflow efficiency and accuracy.
• Key Requirements & Skills
• Education: Typically requires a Bachelor's degree or equivalent (some roles accept entry-level freshers or students).
• Computer Skills: Basic to intermediate proficiency in MS Office (specifically Word and Excel) and typing.
• Communication: Good written and verbal English communication skills, with an eye for reading comprehension.
• Work Style: High attention to detail, analytical mindset, and the ability to work comfortably in shifting schedules (including US/night shifts).
• Tamil candidates only
• Chennai candidates and Freshers only

Pay: ₹10,720.49 - ₹25,346.19 per month

Benefits:

• Food provided

Work Location: In person