remote software solutions pvt ltd, goa jobs in Taleigao, Goa
- Wipro LimitedOld Goa, Goa
- The purpose of this role is to assist in the triage and documentation of priority incidents, support resolution of software and hardware service requests and…
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- Salary Search: ADMINISTRATOR L2 salaries in Old Goa, Goa
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- Wipro LimitedOld Goa, Goa
- Role Purpose The purpose of this role is to assist team members in resolution of standard incident tickets by documenting incidents, tracking their status and…
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- Salary Search: ADMINISTRATOR L1(CONTRACT) salaries
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- Wafer TechnologiesHybrid work in Old Goa, Goa
- We are looking for a Sr Full Stack Developer with 5-10 years of experience based in Goa, passionate about building scalable applications, writing clean and…
- Vianaar Homes Pvt. Ltd.North Goa District, Goa
- Test and implement new technology solutions.
- Oversee remote infrastructure management and regular updates of network hardware.
- Wipro LimitedOld Goa, Goa
- The purpose of this role is to assist in the triage and documentation of priority incidents, support resolution of software and hardware service requests and…
- View all Wipro Limited jobs - Old Goa, Goa jobs - Contract Administrator jobs in Old Goa, Goa
- Salary Search: ADMINISTRATOR L2(CONTRACT) salaries
- See popular questions & answers about Wipro Limited
- Vianaar Homes Pvt. Ltd.North Goa District, Goa
- Test and implement new technology solutions.
- Oversee remote infrastructure management and regular updates of network hardware.
- Pay: Up to ₹750,000.00 per year.
- SYNTEGONVerna, Goa
- Coordinate with software vendors and service providers.
- Interest in software lifecycle management and business applications.
- AMDG Collective LLPHybrid work in Old Goa, Goa
- Deliver software demonstrations and communicate business value and potential ROI.
- Experience in B2B sales, SaaS, software sales, business development, or a…
- View all AMDG Collective LLP jobs - Old Goa, Goa jobs - Sales jobs in Old Goa, Goa
- Salary Search: B2B SaaS Sales India salaries in Old Goa, Goa
- AMDG Collective LLPHybrid work in Old Goa, Goa
- Deliver software demonstrations and communicate business value and potential ROI.
- Experience in B2B sales, SaaS, software sales, business development, or a…
- View all AMDG Collective LLP jobs - Old Goa, Goa jobs - Sales jobs in Old Goa, Goa
- Salary Search: B2B SaaS Sales India salaries in Old Goa, Goa
- mettalicaHybrid work in North Goa District, Goa
- Developing and implementing the Business Strategy for achieving the Sales Targets.
- Understanding the value drivers of the business and identifying profitable…
- Ozone Info Engineering Pvt. LtdOld Goa, Goa
- Hands on Experience in portals like GeM / Bidding / Tendering government portals is compulsory.
- Create and Maintain public relation with Government officials.
- Mcfly World Communication Private LimitedDabolim, Goa
- Diagnose and repair CCTV, computer hardware, software, printers, and related IT issues.
- Knowledge of Windows, LAN/WAN, DVR/NVR, IP Cameras, and remote…
- NEXUS8 Tech Labs pvt ltdHybrid work in North Goa District, Goa
- Position:* SAP PM (Plant Maintenance) Trainer.
- Training Mode:* Hybrid (Offline + Remote).
- Nexus 8 Tech Labs Pvt. Ltd. is looking for an experienced SAP PM…
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Full job description
Role Purpose
The purpose of this role is to assist in the triage and documentation of priority incidents, support resolution of software and hardware service requests and ensure SLA adherence by escalating delays when required.
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Areas of responsibility
Triaging and resolution of tickets-Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.
Resolution of service Requests-Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures.
SLA Monitoring-Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets). Escalate to higher levels for delays or potential SLA breaches.
Change request execution-Assist in creation of change requests basis types of incident tickets which are raised and resolved.
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Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.