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Travel Sales Agent - US Based
Creative Volt
Mohali, Punjab
₹35,000 - ₹70,000 a month
Full-time

Job details

₹35,000 - ₹70,000 a month
Paid time off, Paid sick time, Flexible schedule
Full-time
Night shift, US shift
Mohali, Punjab

Full job description

Job Overview
We are hiring enthusiastic, target-driven English-Speaking Travel Sales Agents to join our USA-based Flight Booking Sales Process. The role involves handling inbound PPC calls from US customers looking exclusively for airline tickets and flight-related services.

The ideal candidate should be fluent in English (with a neutral or US accent), confident in communication, and capable of assisting international customers professionally while converting flight inquiries into successful sales.

Key Responsibilities

  • Handle inbound PPC calls from English-speaking customers based in the USA.
  • Assist customers exclusively with flight bookings, itinerary planning, date changes, and airline ticketing.
  • Understand customers’ travel requirements and recommend the best routing and fare options.
  • Convert flight inquiries into successful bookings to achieve assigned sales and revenue targets.
  • Build customer trust through professional, accurate, and effective communication.
  • Provide excellent customer service throughout the flight booking process.
  • Maintain accurate records of flight bookings, PNRs, customer information, and interactions.
  • Follow company sales procedures and ensure a seamless customer experience.

Requirements

  • Fluent in English – spoken and written (Neutral or US accent preferred).
  • Strong communication, negotiation, and interpersonal skills.
  • Previous travel sales experience, specifically in US flight bookings, is highly preferred.
  • Knowledge of airline routing, fare rules, and booking portals (knowledge of GDS like Amadeus, Sabre, or Galileo is a strong advantage).
  • Ability to thrive in a target-driven sales environment.
  • Confident in handling international (US) customers over the phone.
  • Comfortable working US shift timings (Night shifts).
  • Minimum qualification: 12th Pass / Graduate.

Perks & Benefits

  • Attractive salary, incentives, and commission structure.
  • Performance-based earning opportunities with high conversion potential on US flight calls.
  • Friendly and professional work environment.
  • Excellent career growth opportunities in the international travel industry.
  • Health insurance.
  • Paid sick time.
  • Paid time off.

Job Details

  • Job Type: Full-time, Permanent
  • Salary: ₹35,000 – ₹70,000 per month
  • Work Location: In Person

Pay: ₹35,000.00 - ₹70,000.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time
  • Paid time off

Work Location: In person

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