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    • Lead and manage the entire Dynamics 365 CRM migration project from planning and analysis to implementation and user adoption.
    • View all Relevance Labs jobs - India jobs - Microsoft Dynamics CRM Developer jobs in India
    • Salary Search: MS Dynamics CRM Developer - Alight salaries in India
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Job Post Details

MS Dynamics CRM Developer - Alight - job post

Relevance Labs
India•Remote

Job details

Job type

  • Full-time

Full job description

Primary Responsibilities:

  • Lead and manage the entire Dynamics 365 CRM migration project from planning and analysis to implementation and user adoption.
  • Conduct thorough assessments of the existing on-prem Dynamics environment, including configurations, customizations, and integrations.
  • Develop a comprehensive migration plan and risk mitigation strategies.
  • Collaborate with stakeholders across departments to define business requirements and ensure smooth transition to the cloud.
  • Lead the data migration process, including data cleansing, transformation, and validation.
  • Configure and customize Dynamics 365 Online to meet user needs and align with business goals.
  • Provide ongoing support and troubleshooting to users after/during the migration.
  • Monitor and analyze performance of the cloud environment and identify opportunities for optimization.
  • Data Transformation/Migration Skills: Knowledge of data manipulation tools like SSIS, Azure Data Factory, or Power Query for data cleansing and migration.
  • Networking and Security: Understanding of network security, firewalls for secure cloud access.
  • Scripting and Automation: Ability to write scripts for automating tasks during migration.
  • Testing and Troubleshooting: Experience with testing methodologies and troubleshooting migration issues.
  • Performance Optimization: Understanding of CRM performance optimization techniques in the cloud environment.
  • Change Management: Understanding of change management principles to smoothly transition users to the cloud platform.

Soft Skills:

  • Communication and Collaboration: Excellent communication skills to interact with stakeholders, users.
  • Problem-Solving and Critical Thinking: Skills to identify and solve technical and non-technical challenges during migration.
  • Adaptability and Flexibility: Ability to adapt to changing requirements and unforeseen circumstances during the migration process.
  • Teamwork and Collaboration: Ability to work effectively with internal and external teams during the migration project.
  • Security Awareness: Strong understanding of data security best practices to protect sensitive information in the cloud.

Good to have:

  • Familiarity with Microsoft FastTrack program and associated migration tools.
  • Expertise in specific industry verticals using Dynamics 365 (if applicable).
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