Frequently Asked Questions

Indeed for employers 101

How is Indeed different from other places where I can post jobs?

Indeed is both a job search engine and all-in-one hiring platform. Beyond jobs posted directly by employers, Indeed also aggregates job listings from thousands of sources across the internet, including job boards, company career websites, local news sites, staffing agencies and recruiter listings. Employers can post jobs directly on Indeed for additional features, including screener questions, Indeed Assessments, virtual interviews and more.

47% of SMB employers surveyed who have used Indeed, ZipRecruiter and LinkedIn say Indeed is the best online source for quality hires.*

Check out our article, How to Post a Job on Indeed: Employer Guide, for more information about how Indeed works.

*Source: Indeed survey N=767

Where do jobseekers go after clicking on my job posting?

When a person clicks on your job posting on Indeed, they will be able to see the full job description and a button to apply. Candidates can then upload their resumes if they are interested in the role.

Which applicant tracking systems work with Indeed?

Many employers use applicant tracking systems (ATS) to manage online recruiting. For a full list of applicant tracking systems integrated with Indeed, visit our ATS Integrations page.

If you do not have an ATS, Indeed has technology available at no charge that will allow you to track applicants when advertising on our site. You can manage all candidates that apply within your Indeed Employer Dashboard. In your dashboard, you can review applications, schedule interviews and view recommended candidates. This dashboard is available for all employers that post jobs directly on Indeed.

Is it free to post a job on Indeed?

Most jobs on Indeed can be posted for free.* But if you want a larger number of applicants, sponsoring your job gives your job post better visibility to jobseekers.

*Terms, conditions, quality standards and usage limits apply.

 

Sponsored Jobs

What are Sponsored Jobs?

Sponsored Jobs are paid listings that help your open roles stand out on Indeed. These jobs get premium placement in job seeker search results, giving them greater visibility than free listings. And visibility matters—employers who sponsor their jobs are more likely to make a hire.

Indeed offers two levels of Sponsored Jobs to meet your hiring needs:

• Standard Sponsored Jobs promote your job post so it’s shown to active job seekers in search results and job alerts and offer the option to send automated messages to engage top candidates at key moments of the hiring process.

• Premium Sponsored Jobs prioritize your role over similar job posts, target candidates who meet one or more occupational criteria or location and proactively match candidates to your job that you can invite to apply. You can also add attention-grabbing visuals, like your company logo and images to draw attention to your job post and drive interested job seekers to apply right away by showing an Urgently Hiring label to indicate you’re already actively reviewing candidates.

 

When should I sponsor my job?

Sponsoring can be especially helpful when:

• You need to fill a role quickly
  
• You’re hiring for a competitive or hard-to-fill position
  
• You want more visibility in a location with fewer qualified candidates

Sponsored Jobs keep your post visible longer and help connect you with more relevant applicants faster.

How do I sponsor my jobs?

To sponsor a job, start by posting it directly on Indeed. Once you add the job details, you’ll receive a recommended budget based on your job title and location.

You can upgrade to a Sponsored Job at any time through your Employer Dashboard by selecting “Sponsor Job” next to your listing. Sponsored Jobs can also be managed through select applicant tracking systems (ATS) or directly from your career site if you have an integration in place. Post a job to get started.

How many jobs should I sponsor?

This depends on your hiring goals, the roles you’re hiring for and your overall budget. If you’re hiring for multiple roles or hiring across different locations, consider sponsoring several jobs to help boost visibility where you need it most.

Indeed can help prioritize which jobs to sponsor based on market competitiveness and candidate demand.

How do I know where my Sponsored Jobs will appear?

When job seekers search on Indeed, they enter keywords related to their skills, interests and preferred locations. Sponsored Jobs are matched to those searches and appear prominently in the search results.

Unlike free listings, Sponsored Jobs stay visible for as long as they’re sponsored, helping ensure your job reaches more qualified candidates.

How can I measure the results of sponsoring my job on Indeed?

With Indeed Analytics, you’ll get access to detailed performance insights for your Sponsored Jobs, including:

• Impressions, clicks and applies
• Cost per click (CPC) 
• Total spend and apply rate
• Which applications came from Premium Sponsored Jobs

If you’re using Premium Sponsored Jobs, you’ll also get access to reporting, which shows engagement metrics from proactively matched candidates.

These metrics help you understand your return on investment and make more informed decisions for future hiring campaigns.

Indeed Assessments

With Indeed Assessments:

Indeed Assessments are free* and ready-to-use skills tests that can help you hone in on great applicants and decide who to contact for an interview. Assessments are designed by a team of Industrial/Organizational (I/O) psychologists and other experts. Applicants can take an Indeed Assessment after they have applied for your job.

Examples of Indeed Assessments include Customer Focus & Orientation, Attention to Detail and Work Style: Reliability. Check out our article, Using Indeed Assessments to Administer Candidate Skills Tests, to learn how to make the most of assessments for hiring.

Using Indeed Assessments reduces an employer’s time to hire by 27% on average**

*Terms, conditions, quality standards and usage limits apply.

**Source: Indeed data (worldwide)

How do I add Indeed Assessments to my job post?

When you post your job on Indeed, the Customized screening page will show you relevant assessment/test recommendations from our library of 135 skills tests.

Choose the assessments you would like applicants to take. You can let Indeed send the assessment(s) to all applicants by selecting the checkbox agreeing to the Indeed Assessment Terms. Or if you would prefer to handpick and invite candidates yourself, you can manually send the assessment to individual applicants after your job post goes live. Learn more about this process here.

Can candidates retake Indeed Assessments?

Candidates can retake an assessment, but only after six months have passed since the last time they took it or if you specifically request it.

How do you prevent candidates from cheating?

Beyond monitoring for online copies of our questions and answers, there are other security precautions in place to help prevent cheating. For example, each Indeed Assessment comes with time limits and displays assessment question text as images. Our online Terms and Conditions also require all applicants and employers to keep assessment content confidential.

How do I view assessment results?

When a candidate completes the test, you will receive their score (via email). You can also view their score in your Candidate Dashboard. Since all of your candidates take the same assessment for a given job opening (if they choose to take it), you can objectively see how candidates perform in relation to each other.

Indeed Assessments score levels are: Expert, Highly Proficient, Proficient, Familiar and Completed. A score of N/A will be given when a candidate has started but not completed an assessment yet.

 

Screener Questions

Use screener questions

Screener questions let you quickly find out whether or not an applicant meets your criteria upfront. When you post a job on Indeed, we’ll recommend pre-made screener questions to choose from based on your job title. You can also create your own custom questions.

Example of screener questions include:

• How many years of experience do you have in XYZ?
• Do you have a high school diploma?
• Do you have a valid [license type]?
• What percentage of the time are you willing to travel for work?

Candidates must answer your chosen screener questions as part of the application process. As you start to receive applications, you can prioritize high quality applicants first, filtering your list to identify those that meet your minimum requirements.

Jobs with screener questions are 40% more likely to result in a hire

Indeed data (WW), Average over Q2 2021

How do I add screener questions to my job post?

When you post a job on Indeed, the Applicant Qualifications page will show you a list of pre-made questions or you can make your own. You can use a variety of question formats like:

• Yes or no
• Short answer
• Multiple choice
• Date or number
• Request for file upload

After you have selected the questions you would like applicants to answer, you can mark must-haves as “deal breakers.” If you mark any screener questions as “deal breakers,” applicants who answered in a way that did not meet your requirements are automatically deprioritised and placed in your Rejected Tab. You can review these applicants at any time and move them to Reviewed instead.

Are there any screener questions I am not allowed to ask candidates?

Do not ask questions that are discriminatory or illegal, personally invasive or otherwise violate the Indeed Site Rules.

 

Indeed Resume

What is Indeed Resume?

Indeed Resume is a resume search engine that allows employers to search for and contact jobseeker open to new opportunities. Our talent database of 1.66 crore resumes allows you to find candidates with exactly the right skills and qualifications you are looking for.

Learn more about Indeed Resume by checking out our article, How to Search for Candidates on Indeed.

What does Indeed Resume cost?

Indeed Resume has simple, flexible monthly plans that you can choose from. Our Standard subscription includes 30 contacts a month for ₹8000/month or ₹76000/year and our Professional subscription includes 100 contacts a month for ₹22000/month or ₹210000/year. If you make an annual purchase, you will be able to save 20%*

The Standard subscription is best if you are making 1-11 hires per year, while the Professional subscription is best if you are making 12+ hires per year.

You can search the database and see a preview of candidates’ resumes for free, but you will need an Indeed account and an active Indeed Resume subscription to view full resumes and contact candidates.

*Pricing and offerings will vary by market and are subject to change

How do I purchase an Indeed Resume subscription?

Only Account Administrators can purchase Indeed Resume Subscriptions. If you are an Account Administrator, purchase a subscription by going to https://resumes.indeed.com/purchase. Select the type of Subscription you would like (Professional or Standard) and enter your billing information.

If you have a linked account, please reach out to your Account Administrator to get a subscription assigned to you.

Can a subscription be shared among multiple recruiters?

Each subscription can only be assigned to one person at a time but you can freely move non-expired subscriptions between linked accounts.

When do my monthly contacts expire?

Monthly contacts expire six months after being granted. Contacts are only usable with a non-expired subscription.

How many times can I contact a particular candidate?

You can contact the same candidate once in a 30-day period. After 30 days, you can contact the candidate again.

How do I view contact information for jobseekers who have posted their resumes?

You can view a candidate’s contact information once they have replied to your initial message. We protect jobseekers’ privacy until they are ready to engage with employers to provide the best experience for jobseekers.

 

Indeed Interview

Indeed Interview

Virtual interviewing (Indeed Interview): Conduct live virtual interviews with candidates whenever and wherever you both have time to connect. Interviewing is all done through Indeed and there are no apps to download or links to manage. Learn more about virtual interviewing on Indeed.

Learn more about Indeed Interview by checking out our article, How to Conduct a Successful Virtual Interview on Indeed.

Is virtual interviewing on Indeed free?

Yes, Indeed Interview is free* to use for any job you post on Indeed. There is no difference in virtual interview functionality between free and Sponsored Jobs.

*Terms, conditions, quality standards and usage limits apply

Are virtual interviews on Indeed live or pre-recorded?

Indeed Interview is a platform for live video interviewing, which means both the interviewer and the candidate have to be present at the same time for the interview to take place. Once you are connected, you will be able to see and speak with the candidate in real time.

 

Matched Candidates

What is Matched Candidates?

Matched Candidates is a feature of Sponsored Jons that immediately gives you a list of candidates whose resumes on Indeed match your job description as soon as you pay to post. When you see someone who might be a fit, you can invite them to connect. Learn more about how Matched Candidates works.

How does Matched Candidates work with Cost Per Application pricing?

You will only be charged when a jobseeker applies to your invitation and you receive qualified applications that meet your mandatory requirements.

Where do Matched Candidates candidates come from?

We use the information you share as part of your job description to search the millions of jobseeker resumes on Indeed in order to show you candidates that match your job criteria.

Can I customise the invite message to my matched candidates?

Yes. You can choose to send jobseekers a pre-written, personalised message or customise the content.

 

Mobile recruiting

How widely used is the Indeed mobile app?

Indeed is the #1 job search app (business category) on iPhone and Android in 25+ countries.* Indeed’s mobile app has been downloaded 20 crore times.** Not only that, but 72% of candidate applications on Indeed are submitted on mobile devices.

*Business Category, SimilarWeb, June 2021

**iTunes and Google Play, March 2021

Will my jobs appear in mobile search results?

Jobs posted directly on Indeed appear in both desktop and mobile search results.

What is Indeed Apply?

If you post your jobs on Indeed directly, your posts automatically include Indeed Apply. Indeed Apply allows you to get applications from mobile jobseekers even if your career website isn’t mobile enabled.

Applicants can easily “Apply Now” directly from Indeed’s site or mobile app with their Indeed Resume or by uploading a new resume. If you are using Indeed Apply with an Applicant Tracking System (ATS) that integrates with Indeed, the completed application will appear in your Applicant Tracking System as usual. If you are not currently using an Applicant Tracking System, you can post your job directly on Indeed.

Employers who accept mobile applications receive up to 4X as many applicants.*

*Source: Indeed data (worldwide)

 

Indeed Company Pages

Indeed Company Page

On Indeed Company Pages, current and past employees can leave ratings and reviews and respond to a survey about what it is  like to work at your company. People who follow your Company Page will also get updates on new content and jobs as they become available, increasing engagement with your employer brand. Indeed Company Pages include more than 500 million ratings and reviews.

Claim your Indeed Company Page to start telling your story, and encourage employees to add reviews.

Why should I claim my company page?

On average, jobseekers who visit your Indeed Company Page are 2.7X more likely to apply to jobs.*

Claiming your Company Page can attract potential new employees to your jobs. After claiming your Company Page, encourage employees to write reviews describing what life is like at your business. The feedback ratings from reviews will appear with search results on organic and Sponsored Jobs, encouraging jobseekers to find out more about your job opportunities and culture.

*Source: Indeed data (worldwide)

What is the difference between Indeed Company Pages and Indeed Company Pages Premium?

Indeed Company Pages is free for all employers and come with basic branding options. Indeed Company Pages Premium gives you access to more advanced branding and analytics (e.g., videos and images, branded job postings, the ability to filter employee reviews and ratings). Employers can tell their story to 7X more jobseekers with Indeed Company Pages Premium.*

*Source: Indeed data (worldwide)

How do I find and claim my Indeed Company Page?

If you have an employer account and have posted a job on Indeed, your Company Page will automatically be claimed and tied to your account. You can then start editing and customising your page to start building your employer brand.

If you do not have an employer account on Indeed, you can claim your free Company Page by:

1. Go to https://www.indeed.com/companies and search for your company name.
2. Look through search results to find your Company Page and click on it.
3. Within your Company Page, click the Why Join Us tab next to the Snapshot tab.
4. On the right side of the page, click “Claim this company page.”
5. Click “Claim” on the following page.

Who can edit my Company Page?

Once you claim your Company Page, you can customize your profile with a logo, company description, location, industry, links to your website and social profiles. If you want to claim a Company Page that has already been claimed, contact uss

Can I edit content in the reviews or forum sections?

Reviews are open forums and cannot be edited or moderated by the employer. We only remove a review if requested by the review author or if the review clearly violates our Content Guidelines. We encourage companies to engage reviewers by posting a comment directly on the review. Asking current and former employees to leave reviews is also an effective way to build a positive employer brand on Indeed.

What jobs appear on my Company Page?

Your Company Page will show all of your jobs currently listed on Indeed that meet quality guidelines.

 

Featured Employer

Featured Employer

Becoming a Featured Employer maximizes exposure of your company brand and jobs to your ideal candidates Your investment also provides labor market insights, Indeed Resume subscriptions to source candidates and discounts on new Indeed products.

How do I become a Featured Employer?

Featured Employer is not something you can sign up for. Instead, it is awarded by Indeed based on factors like the number of open jobs at your company and how much you spend.

The Featured Employer program may be changed or removed by Indeed at any time, at Indeed’s sole discretion. Reach out to your Indeed account executive to learn more about the spending criteria to qualify for Featured Employer or contact our support team.

What is included with Featured Employer status?

When you are a Featured Employer, your Sponsored Job shows up on the Indeed search results page with your company logo, which makes it easier for jobseekers to recognise your company. In fact, mobile jobs with a Featured Employer logo have a 15% higher click-through rate.*

You will also get access to Hiring Insights, which includes data on salary, top search terms, competitive landscape data and more to help ensure your jobs are competitive.

*Source: Indeed data (worldwide)

How much does Featured Employer cost?

Becoming a Featured Employer requires meeting a minimum monthly spending amount based on the number of jobs you have posted on Indeed.