Caller: What is the cost of hiring?
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Caller: What is the cost of hiring?
As of July 2022, the average number of jobseekers per telecaller jobs in India is 67.
Telecaller: What is the cost of hiring?
As of July 2022, the average number of jobseekers per telecaller jobs in India is 67.
Why hire a telecaller?
A committed telecaller is responsible for generating sales leads and closing deals over the phone while providing excellent customer service to build client relationships. They may work for various businesses, including insurance companies, credit card companies, and telemarketing firms.
Contributions of a great telecaller:
- Identifies and targets potential customers effectively
- Makes a high volume of calls to potential or existing customers
- Uses persuasive techniques to sell products or services over the phone
- Handles customer inquiries, complaints, and feedback in a professional manner
- Keeps accurate records of calls made and sales made
Deciding between a full-time vs freelance telecaller
When deciding between hiring a full-time or a freelance telecaller, there are a few factors to consider.
Hiring a full-time telecaller can be beneficial as full-time employees are typically more committed to the job and are able and willing to handle a high volume of calls. Full-time telecallers can be more stable and reliable as they are employed on a permanent basis and are more likely to stay with the company for an extended period of time.
On the other hand, hiring a freelance telecaller can also be a viable alternative if you are looking to hire on a project-by-project basis. Freelance telecallers are often more flexible and are able to adapt to changing needs or schedules more easily. Also, freelance telecallers may bring a diverse range of skills and experience to the job, as they often work with multiple clients. They are often more cost-effective, as you do not have to pay for benefits or other employment-related expenses.
What are the different types of telecallers?
There are different types of telecallers depending on their function:
- Sales telecallers: These telecallers focus on generating sales and closing deals over the phone.
- Customer service telecallers: They handle customer inquiries, complaints, and feedback, work to resolve issues and provide excellent customer service.
- Lead generation telecallers: Lead generation telecallers gather information about potential customers and pass it along to sales teams or other relevant parties.
- Fundraising telecallers: These telecallers make calls to solicit donations or raise funds for a specific cause or organisation.
Where to find a telecaller?
To find the right telecaller for your business, try different recruiting strategies like:
- Post flyers: Posting flyers is a viable strategy to inform the community about the job so interested applicants can apply and be interviewed for the telecaller position.
- Hire internally: You can recruit telecallers from within your own company or organisation if you already have employees interested in transitioning into a telecalling role.
- Ask for referrals: Asking current employees or industry contacts for referrals can be a good way to find qualified and reliable telecallers.
- Use contracting firms: These firms provide temporary or contract workers for businesses, and you can hire a telecaller on a contract basis through these firms.
Post your job online: Try posting your telecaller job on Indeed to find and attract quality telecaller candidates.
Skills to look for in a great telecaller
A great telecaller candidate will have the following skills, attributes, and work experience that reflects:
- Excellent communication skills
- Persuasion and negotiation ability
- Knowledge of the product they are selling
- Flexibility and adaptability
- Time management skills
Writing a telecaller job description
A thoughtful job description is critical to finding qualified telecaller candidates. A telecaller job description includes a compelling summary of the role, a detailed list of duties and responsibilities, and the preferred skills for the position.
When writing your job description for a telecaller, consider including some or all of the following keywords to strengthen the visibility of your job posting. According to Indeed data, these are the most popular search terms leading to clicks on telecaller jobs:
- Telecaller
- Fresher
- 12th pass
- Freshers job vacancy
- Work from home female
- Caller
- Female
- Telecaller work from home
- Work from home telelcaller
- Only female
Interviewing telecaller candidates
Strong candidates for telecaller positions will be confident answering questions regarding:
- Previous telecalling experience and skills
- Ability to communicate effectively over the phone
- Persuasion and negotiation skills
- Customer service skills and experience
- Product knowledge and understanding of the industry
Need help coming up with interview questions? See our list of telecaller interview questions for examples (with sample answers).
*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.
