Assistant Store Manager Job Summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job, so jobseekers can determine if they are qualified, or if the job is suitable for them.
Example of an Assistant Store Manager job summary
Our company believes that any retail store can thrive as long as it satisfies its customers in every possible way. As an Assistant Store Manager, you will be responsible for carrying out that goal through positive and effective communication with customers as well as efficient operation of the store. You will provide the Store Manager with the help he or she requires keeping the shop in top running order, from ordering inventory and processing sales to generating cash reports and responding to customer concerns and complaints. We’re looking for a friendly and ambitious professional who wants to begin or continue a career in retail store management.
Assistant Store Manager Responsibilities And Duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and the title of the manager the person will report to.
- Coach and support other team members
- Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
- Maintain and monitor store inventory
- Ensure that the store is clean, safe and presentable for customers
- Greet and assist customers as necessary when other sales associates are busy
- Conduct regular audits of the store’s physical and practical condition to ensure quality
- Maintain product levels appropriately
- Interact with the public via social media and maintain the store’s online presence
- Process sales when necessary
- Generate and review daily sales report
Assistant Store Manager Qualifications And Skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- 5+ years’ experience in a retail setting
- 1+ years’ experience in a supervisory role preferred but not required
- Diploma required
- Ability to working with a flexible schedule, including evenings and weekends
- Basic reading, writing and accounting skills required
- Excellent customer service and communication skills needed