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Cashier Job Description: Top Duties and Qualifications

Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Cashier job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Cashier
  • Retail Sales Associate
  • Customer Service Associate
  • Cashier (Full-Time)
  • Store Clerk
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Cashier Job Description Examples:

Example 1

Job Designation: Cashier (Titan Showroom).

Job Location: Bhubaneswar.

Educational Qualification: Graduate (minimum).

Experience: 2- 4 years.

Roles & Responsibility:

· Greet customers, including answering phone calls & directing customer inquiries to appropriate party.

· Answer routine billing questions/issues from customers; take assistance of BOS and / or store manager whenever required. Inform customers about services & schemes available and assess customer needs.

· Receive and process all payments according to standard procedure.

· Scan products, operate scanning equipment, and fix scanning issues whenever required.

· Process credit and debit cards for payments, help customers use processing equipment properly.

· Count money back to customer in an accurate and concise manner.

· Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.

· Reconcile revenue at the end of the day ensuring revenue equals receipts.

· Resolve escalated issues with angry customers; coordinate with store staff as & when required.

· Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks.

· Provide a helping hand to store staff in sales during rush / peak hours.

· Complete processes and maintain applicable paperwork and records.

· Reconcile revenue at the end of the day ensuring revenue equals receipts.

Job Type: Regular / Permanent

Salary: ₹8,000.00 - ₹12,000.00 per month

Schedule:
  • Fixed shift
    Supplemental pay types:
  • Yearly bonus

    Experience:
  • total work: 3 years (Preferred)

    Speak with the [phone number]

    • Example 2

    Responsibilities

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges
    Requirements
  • Work experience as a Retail Cashier or in a similar role in sales
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • Experience in Genesys, tally software.

    Job Types: Full-time, Regular / Permanent

    Salary: ₹10,000.00 - ₹15,000.00 per month

    Schedule:
  • Day shift

    Ability to commute/relocate:
  • Haldwani, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • total work: 1 year (Preferred)

    Speak with the [phone number]

    • Cashier job summary

    A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

    Example of a Cashier job summary

    We are looking for a full-time Cashier who enjoys working with the public and has a friendly, outgoing personality. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees.

    Cashier responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

    • Perform basic math functions to collect payments and make change
    • Operate registers, scanners, scales and credit card/debit card terminals
    • Memorize product locations throughout the store and be able to direct customers or make suggestions
    • Handle exchanges and refunds in a quick, efficient manner
    • Collect payments and bag purchases for customers
    • Maintain accurate cash drawer
    • Take a tally of the funds in the cash register when required during a shift and produce transaction reports
    • Keep the checkout area clean and orderly

    Cashier qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • High school graduate
    • Mathematical skills and the ability to handle transactions quickly and accurately
    • Previous experience in a retail store or as a cashier
    • Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
    • Ability to process coupons, refunds, gift cards and checks
    • Capable of lifting up to 25 Kg, bending and twisting and standing for long periods of time
    • Knowledge of register operation, including cash, credit cards and register receipts
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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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