Retail Store Manager Job Description: Top Duties and Qualifications

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Retail Store Manager job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Retail Store Manager
Assistant Store Manager
Flagship Store Manager
Retail Manager

Retail Store Manager Job Description Examples:

Example 1

Train Staffs to be build customer relationship

Assisting & Motivating Staff To Achieve Sales Targets

Responsible For Handling The Store & Staffs

Delivering good customer service

Generating Daily Sales & Stock Reports

Maintained store checklist daily basis

Following KPI's and responsible for store sales improvement.

Providing knowledge to staffs according to our SOP

Maintained cash management

Maintain stocks inward/outward processes

Send reports on time to HO e.g. Daily weekly and monthly reports

Minimum 1 Year Experience As A Senior Sales Executive/Team Leader In Retail Apparel Stores.

Job Type: Full-time

Salary: ₹22,000.00 - ₹26,000.00 per month

Benefits:

Health insurance

Paid sick time

Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 2 years (Preferred)

Retail Sales: 2 years (Preferred)

Team Leader: 1 year (Preferred)

Language:

English (Preferred)

Speak with the employer
[phone number]
Application Deadline: Start Date: 09/09/2023

Example 2

Role : - Retail Store Manager
Job brief
We are looking for a Retail Store Manager who would take ownership to provide excellent customer service and meet sales as as designed by management. Candidates with strong communication skills, who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our line of clothing and make recommendations that fits. A positive attitude and a desire to help and assist in turning in store visitors to customers will make you successful in this role.

Full training will be provided, so having retails sales experience is not mandatory.

Responsibilities

Greet and direct customers

Provide accurate information (e.g., product features, pricing, and returns/exchange policies)

Answer customers’ queries about our line of clothing

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Founder/Store Managers.

Stay up to date as we bring new collections.

Requirements and skills

Familiarity with consumer behaviour principles

Basic math skills

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

High school degree

Frequently asked questions
1- What does a Retail Sales Representative do?
A Retail Sales Representative assists customer’s by welcoming them, answering questions, understanding their needs, and helping them pick and choose from our line of collections that suits them the best.
2- What are the duties and responsibilities of a Retail Sales Representative?
A retail sales associate is responsible for helping customers find the right product. They offer assistance and answer questions, so shoppers can make informed decisions about their purchase of merchandise. Duties include stocking shelves in a neat manner, ringing up purchases on registers as well as tagging products with prices to be displayed around the store or stocked away until needed again.
3 - What makes a good Retail Sales Representative?
A good Retail Sales Representative requires a strong focus on interpersonal and communication skills. They also require a dedication to excellent customer service and the ability to turn in store visitors to customers.
4 - Who does a Retail Sales Representative work with?
A Retail Sales Representative works directly with customers who shop at the retail store. You would report directly to the founder of Moira who would work closely with you to train, and give you the knowledge transfer needed to excel in this role

Salary on Offer – INR 10,000 – INR 15,000 excluding variables in bonuses and incentives.

Work Hours – 11:00 AM – 8:30 PM

Week- Off – 1Day/Week with flexibility to choose but at the final discretion of the management

Job Types: Full-time, Permanent

Salary: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Paid sick time

Paid time off
Schedule:

Day shift

Fixed shift

Weekend availability
Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience:

Retail sales: 1 year (Preferred)

total work: 1 year (Preferred)

Language:

English (Preferred)

Shift availability:

Day Shift (Preferred)

Work Location: In person

Speak with the employer
+91 Start Date: 06/09/2023

Example 3

General Responsibilities -

is responsible for the smooth and effective functioning of the store.

One of the major responsibilities of the store manager is to make the customers feel safe and comfortable in the store. It is his key responsibility to make sure that the customer leaves the store with a pleasant smile.

Follow trust processes and guidelines for store operating procedures

The store manager is responsible for managing the assets of the store. The security and safety of the store is his responsibility.

The store manager must ensure that sufficient inventory is available at the store to avoid being - out of stock-

Skills -

Experience in Managing Medium / Hi End Retail Store for a fashion brand.

Excellent communication skills (both Hindi and English), both verbal and written in addition to strong interpersonal skills.

Ability to manoeuvre around the sales floor, stockroom and office

Financial -

Ability to operate cash register and office computer and other equipment (tablets, QR's etc)

The store manager must make sure his store is meeting the targets and earning profits

Inventory management

is responsible for planning, managing profit and loss, handling cash at the store as well as collating daily sales as well as other necessary reports

Store Upkeep -

ensure the store is kept clean

ensure shelves and racks are properly stocked and products do not fall off the shelves.

ensure mannequins are kept at the right place to attract the customers into the store and rotated frequently.

ensure the merchandise should be according to the season as well as the latest trends.

ensure the store is well lit, ventilated and offers a positive ambience to the customers.

ensure the signage displaying the name and logo of the store is installed at the right place and viewable to all

Job Type: Full-time

Salary: ₹160,000.00 - ₹300,000.00 per year

Schedule:

Day shift
Supplemental Pay:

Commission pay

Ability to commute/relocate:

Bhopal - 462016, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)

Management: 1 year (Preferred)

Language:

Hindi & English Start Date: 15/07/2022

Example 4

Job Description

We are looking for a professional and customer service-oriented Store Manager to oversee daily operations at our store. As the Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Responsibilities:

· Deliver excellent service to ensure high levels of customer satisfaction.

· Motivate the sales team to meet sales objectives by training and mentoring staff.

· Create business strategies to attract new customers, expand store traffic, and enhance profitability.

· Hire, train, and oversee new staff.

· Respond to customer complaints and concerns in a professional manner.

· Ensure store compliance with health and safety regulations.

· Develop and arrange promotional material and in-store displays.

· Prepare detailed reports on buying trends, customer requirements, and profits.

· Undertake store administration duties such as managing store budgets and updating financial records.

· Monitor inventory levels and order new items.

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000.00 - ₹45,000.00 per month

Benefits:

Health insurance

Paid sick time

Paid time off

Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus

COVID-19 considerations:
All employees are vaccinated

Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Required)

Management: 1 year (Required)

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Retail Store Manager job summary

A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

Example of a Retail Store Manager job summary

Our sports apparel company is seeking a Retail Store Manager who can create store policies and marketing programs that will increase sales and grow the existing customer base. The successful candidate will be responsible for maintaining and adjusting operations to stay within the corporate budget, and making any changes necessary to sustain the projected profit margin for each quarter. If you are a detail-oriented professional with previous experience in retail, we encourage you to submit an application today.

Retail Store Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
Manage all controllable costs to keep operations profitable

Retail Store Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Bachelor’s Degree in Business Administration or related field preferred
7+ years of retail management experience
Computer database and productivity software skills required
Proven history of successfully training employees in a variety of departments
Strong understanding of sales and customer service techniques
Demonstrated ability to maintain and work within a budget

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Job Description Examples

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