Network Technician job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Network Technician job summary
Our organization is looking for a Network Technician who can offer quality support to internal team members and external clients over the phone, via email, through live chat and in person. The Network Technician will troubleshoot software and hardware issues to determine where repairs need to be made and then plan those repairs with the Network Manager. The successful applicant will also be responsible for ensuring that all cable connections, from building to building, are intact and offering complete flow of data.
Network Technician responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates
- Partner with the IT team to ensure that security software is properly installed on employee computers
- Provide technical support to clients through various channels of communication
- Inspect cable lines to ensure that they are intact and working optimally
- Field questions from employees about software installation and hardware upgrades
Network Technician qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Bachelor’s Degree in Computer Engineering or related field
- 5+ years’ experience in an IT support role
- Must possess a basic understanding of computer network cabling
- Strong background in server management and software installations and upgrades
- Exceptional customer service skills
- Able to lift up to 50 lbs without assistance