Dental Receptionist job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Dental Receptionist job summary
We believe that creating perfect smiles makes the world a better place. We are seeking a Dental Receptionist who holds that same value and wants to help our dental clinic serve our patients more efficiently and more compassionately. The ideal candidate will be friendly, outgoing and highly organized. He or she will take over all management duties for front office staff, including reception and dental assisting professionals. A Dental Receptionist needs to have excellent interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment. If this sounds like you, get in touch.
Dental Receptionist responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Create, establish and manage internal office protocols and procedures to ensure office efficiency
- Hire and train new office staff to respond to patients’ needs and manage billing systems
- Greet and serve all patients as they arrive (or direct other staff to do same)
- Maintain the dental clinic’s budget, general ledger and accounting systems
- Motivate office personnel to serve patients
- Oversee the processing of insurance and secondary insurance claims
- Assist patients with applying for credit and other financial assistance
- Provide the Dentist with administrative and practical support when asked
Dental Receptionist qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Diploma required
- 5+ years’ dental management experience required
- Working knowledge of dental billing and insurance protocols
- Excellent customer service and leadership skills
- Ability to multi-task efficiently
- Excellent computer and typing skills
- Some accounting experience a plus