Resources
Post a Job

Operations Analyst Job Description: Top Duties and Qualifications

Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Post a job
Are you a Job Seeker? Find Jobs

Operations Analyst job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Operations Analyst
  • Junior Operations Analyst
  • Data Operations Analyst
  • Business Operations Analyst
Post a job
Are you a Job Seeker? Find Jobs

Operations Analyst Job Description Examples:

Example 1

Job description:

We are seeking a detail-oriented and organized Retail Operations Associate to join our team. In this role, you will be responsible for managing various tasks related to product listing, pricing, inventory, and promotional activities. Your attention to detail and ability to work with data will be crucial in ensuring accurate and efficient operations within our retail department.

Responsibilities:

1. Product New/Extension Listing Form:

· Create and maintain a standardized form for new and extended product listings.

· Gather necessary information such as product name, category, description, price, grammage/weight, barcode, and additional details/specifications.

· Ensure all information is accurately recorded and entered into the product bank system.

2. Maintain Retail Master Price List:

· Maintain a master price list for all products in the retail inventory.

· Regularly update the price list with changes in pricing, new products, or discontinued items.

· Coordinate with relevant stakeholders to gather updated pricing information and ensure accuracy in the price list.

3. Product Bank:

· Manage a centralized product bank system to store and organize product information.

· Input and maintain accurate product data, including product names, categories, descriptions, prices, grammage/weights, barcodes, and any additional details.

· Collaborate with other team members to ensure the product bank is up-to-date and serves as a reliable reference.

4. Sales and Promo Trackers:

· Develop and maintain sales and promotional trackers to monitor performance and effectiveness.

· Record sales data, including quantities sold, revenue generated, and relevant metrics.

· Track and document promotional campaigns, including start and end dates, discount rates, and other promotional details.

5. Promo Code Creation:

· Generate and manage promo codes for marketing and promotional activities.

· Create unique promo codes and assign relevant discounts or offers.

· Coordinate with marketing and sales teams to align promo codes with ongoing campaigns.

6. Customer Code Creation:

· Assign unique customer codes to individual customers for identification and tracking purposes.

· Ensure customer code accuracy and integrity in the customer database.

7. Stock Report:

· Generate regular stock reports to monitor inventory levels and identify low stock items.

· Include information such as product names, current stock quantities, and reorder levels.

· Collaborate with inventory management team to ensure accurate and up-to-date stock reports.

8. Stock Reservation and Stock Blocking:

· Manage stock reservations and blocking for specific purposes, such as pending orders or customer requests.

· Allocate and release reserved/blocked stock as necessary.

· Coordinate with relevant teams to ensure accurate stock allocation and availability.

9. Price Updation (Regular/Promo):

· Update product prices regularly based on pricing guidelines and promotions.

· Ensure accurate and timely price updates in the retail systems and platforms.

· Coordinate with the retail management team and other stakeholders to implement price changes effectively.

10. Product Price/Grammage/Barcode Change Request:

· Process requests for changes in product prices, grammage/weights, or barcodes.

· Review change requests for accuracy and compliance with company policies.

· Coordinate with relevant departments to obtain necessary approvals and implement requested changes.

Requirements:

Bachelor's Degree in BA, BCom, Business Administration or a related field.

Strong mathematical and analytical skills.

Excellent communication and interpersonal skills.

Proficiency in data entry and management.

Ability to work collaboratively with cross-functional teams.

Problem-solving abilities and a proactive mindset.

Prior experience in retail operations or related fields is preferred.

Job Type: Full-time

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:
  • Provident Fund
    Schedule:
  • Day shift



    Ability to commute/relocate:
  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • total work: 1 year (Required)


    Speak with the employer
    [phone number]
    Application Deadline: Start Date: 14/08/2023

    • Example 2

    *​*About Us

    FULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission to create a world that empowers people to work from Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where Work is what you do, not where you do it.

    Our Mission

    FULL Creative's mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn't be either. We are building toward a future when people can contribute free from limitations. We see the potential for a more inclusive, more competitive model where outputs trump inputs.

    We believe people should be able to work and learn together whether they're across the table or across the world. In the conference room of your office building, on a commuter train, or sitting inside a sidewalk cafe, we empower people to communicate, collaborate, and produce. We don't just want to change the world, we want to improve it through solutions that scale, empower and disrupt expectations.

    Roles and Responsibilities

  • Should be able to support Contact Center's reporting requirement.
  • Should be good at reading numbers, analysing trends, etc.
  • Should be able to ensure reporting is aligned with the strategic direction of the business.
  • Should be able to identify and assess new Contact Center reporting requirements and supporting technologies.
  • Responsible for providing business analysis identifying key business drivers and root cause analysis where ever required in process.
  • Should be flexible coming to office

    Your Skills

  • Should have basic understanding of Contact Center Operations.
  • MS Office - Excel - Basic Operation.
  • Proactive approach on problem analysis and resolution.
  • Should be able to plan and prioritize work.
  • Willing to work based on shifts - 24/7.
  • Experience 0-1 year

    Job Type: Full-time

    Salary: ₹275,000.00 - ₹300,000.00 per year

    Schedule:
  • Night shift
  • Weekend availability



    Ability to commute/relocate:
  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):
  • Are you willing to work in the night shift ?
  • Are you willing to work on weekends ?
  • Total years of experience ?
  • Are you interested in a Non-Tech role Location: In person

    • Example 3

    JOB Title – Operations BGV Analyst

    Experience: 0-2 years

    Shift: 9:30 am- 6 pm or 10pm to 6:30 pm

    Experience: Fresher or Minimum 6 months in any field

    Skills, Knowledge and Characteristics:

  • Strong effective communicator in writing, speech as well in interpersonal communication.
  • Good developed, demonstrated teamwork skills.
  • Keen willingness to learn.
  • Experience and willingness to work in a flexible, employee empowering work environment.
  • Excellent computer skills in a Microsoft Windows environment - Word and Excel along
  • with typing speed of 40 - 45 wpm.
  • Ability to work independently with minimal supervision.
  • Skills in database management and record keeping.
  • Ability to maintain the highly confidential nature of the work

    Interested candidate can walk-in to this below location after 2 PM:

    Virtuous Screening Pvt Ltd, 1st Floor, ASR Complex,opposite metro pillar no A822, Shanthi Nagar, Kukatpally, Hyderabad, Telangana 500072, Telangana, India.

    Job Types: Full-time, Fresher

    Salary: From ₹12,000.00 per month

    Benefits:
  • Provident Fund
    Schedule:
  • Day shift
  • Monday to Friday
    Supplemental pay types:
  • Performance bonus



    Ability to commute/relocate:
  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Preferred)

    Experience:
  • total work: 1 year (Preferred)

    Shift availability:
  • Day Shift (Preferred)


    Speak with the employer
    +91 Start Date: 04/09/2023

    • Example 4

    Job Description:

    1. Serves as a primary liaison and facilitates assigned working sessions with Operations teams to meet operational and customer objectives.
    2. Identifies and selects data from multiple disparate systems and organize that data to produce meaningful views of operational performance.
    3. Develops detailed operational dashboards ensuring requirements meet operational objectives to develop recommendations where applicable.
    4. Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.
    5. Analyzes and recommend changes or improvements to service levels, staffing, volume, policies and procedures, financial, audit, compliance, quality, and urgent operations problem resolution.
    6. Develops solid, well-rounded knowledge of a business organization, operating processes, and any governing policies and regulations over such programs.

    Technical:
    Microsoft Office, Google Sheets,

    Qualifications:

    1. Good analytical and problem-solving skills

    2. Honest, ethical, and dependable

    3. Experienced in mediation and conflict resolution processes

    4. Positive, go-getter attitude

    5. Good stress management skills and the ability to make important decisions under pressure

    6. Attentive listener, understanding, empathetic, and personable

    7. Bachelor’s Degree in human resources, business administration, finance, or related field

    Time:
    Able to work in night shifts (US East Coast Timings)
    Able to work from 5:30 PM IST to 3:30 AM IST
    Language: English (Read, Write, Speak)
    Job Types: Full-time, Fresher
    Package: ₹1.80 Lacs - ₹2.20 Lacs PA

    Job Types: Full-time, Regular / Permanent

    Salary: ₹180,000.00 - ₹220,000.00 per year

    Schedule:
  • Evening shift
  • Night shift
  • US shift

    Ability to commute/relocate:
  • Jaipur - 302020, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

    Language:
  • English (Required)

    Shift Shift (Required)

    • Example 5

    SALES Operations Analyst

    We are looking for a Sales Operations Analyst to join our team and support our sales team to ensure our organization reaches the sales goals each year.

    You will be responsible for developing and overseeing a smooth, effective sales process to enable the growth of the organizations they support.

    Responsibilities:

    Data Management- Manage and ensure that the CRM data is up to date, audit data for consistency, setup automations, and manage custom fields. Also maintain sales collateral for access by the sales team

    Lead Management- Work alongside marketing to generate new inbound leads, and linking those efforts to the CRM

    Sales Strategy- Manage forecasting and data analysis to provide valuable insight into the team’s performance. Regularly share information with the team and stakeholders to maintain alignment on key performance indicators

    Technology Implementation and Process Optimization- Ensure the sales team has the tools they need to succeed by evaluating usage and capability of the current tools. Pinpoint areas of the team’s sales process for optimisation. In addition, propose and implement solutions to keep the sales process in top shape.

    Cross-Functional Collaborationacross the enterprise to become a high-performing organization

    Requirements and Skills

    1. MBA professional with at least 2 years of experience in the relevant industry
    2. Strong understanding of the sales process to support the sales team
    3. Analytical skills to interpret sales data to make suggestions on how to improve the sales process
    4. Experience working with different teams and departments to streamline onboarding and reporting
    5. Strong communication skills

    Job Type: Full-time

    Salary: ₹800,000.00 - ₹1,300,000.00 per year

    Benefits:
  • Health insurance
    Schedule:
  • Day shift
    Supplemental pay types:
  • Commission pay

    Ability to commute/relocate:
  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work work: 1 year (Preferred)

    • Example 6

    Responsibilities:

  • Onboard new customers to HealthArc by guiding them through initial configuration and providing training and best practices
  • Grow HealthArc accounts by helping customers to increase utilization. Be the first point-of-contact for customer issues
  • Recruit nurses/care coordinators and kick off client onboarding and maintain relationships with Health Providers
  • Focus on essential customer activities, including sales forecasting, account renewal, and upsell/growth
  • Resolve any issues and questions raised by program administrators
  • Enable program administrators to provide effective support to their patients/participants
  • Manage device support for program administrators and participants/patients
  • Report customer feedback and issues to help development teams to improve the product.
  • Work with sales admin, customer support, and finance teams to resolve order, technical, and billing issues

    Requirements:

  • Bachelors Degree or higher in business or related technical field
  • 2+ years previous experience in customer success/account management or similar role
  • Willingness and ability to learn both the technical and medical aspects of HealthArc offering to develop a strong knowledge and position yourself as an expert
  • Desire to work hard and collaborate cross-functionally within a diverse, start-up environment
  • 80% overlap with US timezone working hours.
  • Analytical skills. Technically savvy, but not too technical.
  • Comfortable speaking in Zoom video meetings
  • Background in healthcare would be a huge plus.
  • This position will be remote for a long time.

    Job Type: Full-time

    Pay: ₹300,000.00 - ₹600,000.00 per year

    Benefits:
  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Work from home
    Schedule:
  • Evening shift
  • Fixed shift
  • Monday to Friday
    Supplemental pay types:
  • Performance bonus
  • Yearly bonus

    Experience:
  • total work: 1 year (Required)

    Speak with the [phone number]

    • Example 7

    Responsibilities:
  • Monitor progress on current processes (on the metrics of the baseline set) & suggest improvements (process streamlining if & when required). This will capture the following -
  • Establish ideal productivity for each process under each client under warehouse conditions
  • Manpower engaged vs ideal manpower based on client SLAs & ideal productivity measured
  • Do a client wise packing material & other consumable analysis on the lines of manpower analysis
  • For the current processes being run, node by node analysis for each process for every client in terms of its value creation (required/can be improved/not required)
  • Prepare operational processes for new clients & train the manpower in them
  • Maintains systems by researching and resolving problems; maintaining system integrity and security.
  • Maintains quality service by establishing and enforcing organization standards.
  • Collaborate with IT professionals to implement effective systems
  • Work with Client stake-holders to provide visibility and guidance around performance, work-flows and SLA/ KPIs.

    Requirements:
  • Proven experience as an operations Analyst, warehouse Coordinator or similar role
  • Experience in data analysis and reporting
  • Familiarity with supply chain processes (e.g. Inventory planning, warehouse management)
  • Working knowledge of MS Office, relational databases and WMS systems.
  • Analytical mind with business acumen
  • Problem-solving aptitude
  • Attention to detail
  • Excellent communication skills
  • Outstanding organizational ability
  • Graduate in Business Analytics, Mathematics or a related field.

    Job Type: Full-time

    Salary: ₹400,000.00 - ₹600,000.00 per year

    Benefits:
  • Health insurance
  • Provident Fund
  • Work from home
    Schedule:
  • Day shift
    Supplemental Pay:
  • Performance bonus
  • Yearly bonus

    Ability to commute/relocate:
  • Chhattarpur, Delhi - 110074, Delhi: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Preferred)

    Experience:
  • total work: 4 years (Required)

    Language:
  • English,hindi (Preferred)

    Willingness to (Preferred)

    • Operations Analyst job summary

    A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

    Example of an Operations Analyst job summary

    Our company is searching for an experienced Operations Analyst who can review business processes and make a variety of recommendations for improving efficiency and service. The Operations Analyst will actively monitor our company operations and make recommendations to executive management about enhancing business processes and company structure. The successful candidate will also work with the management team to identify opportunities to help increase profitability and develop specialized services for clients.

    Operations Analyst responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

    • Review business process and company policies to help enhance workflow and develop a stronger company
    • Work with executive management to review job responsibilities and alter employee and departmental tasks based on company needs
    • Collaborate with sales and operations teams to help find ways to create cost-effective business processes that will attract new customers
    • Deliver a monthly report to management on industry trends and how to maximize those trends by altering company procedures
    • Train and manage our team of Junior Analysts

    Operations Analyst qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Bachelor’s Degree in Business Administration or related field preferred
    • Must be able to work effectively with minimal supervision
    • 3+ years’ experience in operations monitoring
    • 2+ years’ in an analyst role
    • Exceptional communication skills
    • Ability to work with management at every level
    Ready to hire?Build a job description

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

    No search results found

      *Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.