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Sales Support Specialist Job Description: Top Duties and Qualifications

Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Sales Support Specialist job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Sales Support Specialist
  • Senior Sales Support Specialist
  • Technology Sales Support Specialist
  • Sales Support Specialist (Part-Time)
  • Sales Support Coordinator
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Sales Support Specialist Job Description Examples:

Example 1

Job Summary

We are seeking a highly motivated and proactive individual to join our team as a Customer

Sales Support. The ideal candidate will support the Regional Directors for SAARC, Middle East and Africa in market & customer analyses, developing and proposing plans to increase the voice business in those areas.. This position requires excellent internal and external communication skills and the ability to work in a fast-paced environment.

Key Role & Responsibilities

a) Assist the Regional Directors in developing and implementing strategies to increase voice sales

b) Work with the internal market managers and bilateral team to structure bilateral deals

c) Interface with customers to convey such pre-approved proposals.

d) Continuous monitoring, analysis, and follow-up on the bilateral deals, across internal teams and externally.

e) Ensure team-approved rates are issued to customers in a timely and accurate manner

f) Monitor and analyse voice traffic to ensure business is growing as per the projection

g) Conduct research on potential new business opportunities and develop through local market knowledge and latest communication techniques such as LinkedIn new relationships with key decision-makers. Introduce such new contacts to external Sales teams.

h) Collaborate with cross-functional teams including market managers, bilateral teams, finance and customer support to ensure successful delivery

i) Provide regular reports and updates on sales performance, customer feedback, and market trends

j) Manage sales pipeline and forecast revenue projections

k) Develop and maintain a strong understanding of the competitive landscape and industry regulations

kindly share your cvs to chtrarun @ yahoo . com

contact [phone number]

Job Type: Full-time

Salary: ₹700,000.00 - ₹1,000,000.00 per year

Day range:
  • Monday to Friday
    Shift:
  • Day shift



    Ability to commute/relocate:
  • Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Preferred)

    Experience:
  • International b2b sales: 6 years (Preferred)
  • International sales voice process: 5 years (Preferred)

    Language:
  • Very fluent English (Preferred)


    Speak with the [phone number]

    • Example 2

    We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating es with sales packs, providing customer service, and managing customer accounts. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.

    To be a successful sales support specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

    Sales Support Specialist Responsibilities:

  • Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
  • Recording sales trends and liaising with account managers to develop sales strategies.
  • Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
  • Managing customer accounts, following up with customers for closures, payments and grievance addressal.
  • Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
  • Scheduling customer meetings and conferences.
  • Reporting any unusual activity to your supervisors.

    Sales Support Specialist Requirements:

  • A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
  • Experience in administration and high-volume office work may be advantageous.
  • Strong analytical, organizational, and time management skills.
  • Excellent team working, motivational, interpersonal, communication, and customer service skills.
  • The ability to multitask and quickly switch your focus.
  • Computer literacy, IT skills, and typing skills.
  • An understanding of sales principles and customer service practices.

    Work Experience: Fresher

    Job Types: Full-time, Regular / Permanent, Fresher

    Salary: ₹15,000.00 - ₹25,000.00 per month

    Schedule:
  • Morning shift

    Ability to commute/relocate:
  • Basavanagudi, Bengaluru - 560004, Karnataka: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • total work: 1 year (Preferred)

    Speak with the [phone number]

    • Sales Support Specialist job summary

    A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

    Example of a Sales Support Specialist job summary

    Our telemarketing firm is in immediate need of a qualified Sales Support Coordinator for our downtown office. We’re looking for a highly organized and efficient professional who can wear multiple hats throughout the workday while prioritizing the most important tasks on his or her list. We have a sales team of more than 500 professionals, so you’ll be responsible for providing support to numerous individuals. Previous sales support experience is not required, and we offer an in-house training program for young professionals. However, prior administrative or clerical experience will be enormously helpful in ensuring your success in this position.

    Sales Support Specialist responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

    • Compile daily lists of leads and delegate individual leads to sales team associates
    • Maintain an organized and accessible file system for administrative and sales professionals
    • Handle all administrative duties for the organization and scheduling of client meetings and conferences
    • Follow up with clients on the telephone for administrative purposes
    • Provide administrative assistance to executives and management team members as required
    • Perform data entry duties with regard to sales figures, metrics and other key data
    • Create and process sales orders in a timely fashion
    • Report unusual activity to supervisors
    • Expedite requests for rush orders and alter sales orders and shipping data as needed

    Sales Support Specialist qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • High school diploma/GED required
    • Associate Degree in Business or related field preferred
    • Clerical experience in a high-volume office highly desired
    • Ability to multitask and switch focus quickly
    • Proficient with common computer programs, including Microsoft Office
    • Excellent 10-key and typing accuracy
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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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