Billing Specialist job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Billing Specialist job summary
Our skilled nursing facility has an immediate need for an experienced Billing Specialist who is familiar with insurance companies. Most of our patients are elderly, with a select few youths and young adults. We file insurance claims on behalf of our patients and we work with patients and their families on payment plans and other arrangements to ease the financial burden of skilled nursing care. The ideal candidate will be compassionate and naturally helpful, willing to work a problem to its successful conclusion. Previous experience in senior care and skilled nursing facilities will make this transition much easier.
Billing Specialist responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Process insurance claims for private and employer insurance reimbursement
- Work with patients to develop self-pay arrangements and payment plans
- Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses
- Process and follow up on payer denials, consulting with the patient and/or his or her family as needed
- Post payments in a timely manner
- Initiate private pay collections after insurance cancellation, denial or other issue
- Research and resolve client billing problems or issues
- Assist patients and their families with applying for CareCredit and other financial solutions
- Document payment records and issues as they occur
Billing Specialist qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Diploma required (College degree preferred)
- Experience with medical billing and coding, preferably in a skilled nursing environment
- Excellent customer service skills and phone manner
- Ability to manage stress in a fast-paced environment
- Strong knowledge of medical billing practices