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Case Manager Job Description: Top Duties and Qualifications

Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Case Manager job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Case Manager
  • Senior Case Manager
  • Clinical Case Manager
  • Case Manager (Part-Time)
  • Community Case Manager
  • Community Health Worker
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Case Manager Job Description Examples:

Example 1

The Case Manager Visa & Documentation is responsible for providing the client with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete this process smoothly. The Case Manager must work within strict timelines and communicate with authorities and the client consistently via email or telephone. Clients must be treated individually and the process tailored to suit them, with the hiring of translators if necessary.

  • Must have a strong understanding of Immigration Legislation of one or more countries as well as any related legislation.
  • Ability to work independently with a strong sense of focus and be task orientated.
  • Must be well versed with VISA documentations for different classes and subclasses of VISA's under different categories and for different countries.
  • Coordinate with embassies for various client related queries.
  • The Case Manager VISA must oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
  • Case Manager Visa must interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.
  • You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.
  • Case Manager must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
  • Case Manager must prepare all fee es and any information required by clients, colleagues or authorities.
  • You must maintain strong working relationships with all clients and colleagues.
  • Must be able to help the client to obtain Visas, Green cards and other documentation required.
  • You must take full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation.
  • As the Case Manager you may be required train some HR staff to enhance their understanding of immigration rules to help them to fulfil their roles to a high level.

    Key skills and qualifications of a Case Manager :-

  • You will 'ideally' be educated to degree level and may also be required to hold any other qualifications relevant to Visa and Immigration Consultancy.
  • You must be fluent in English and any other language and have experience in Immigration procedures.
  • For a Case Manager, experience in lobbying is desirable, and depending upon the role, you may also be required to be bi-lingual.
  • The Case Manager must be motivated, energetic and able to work as a part of a team.
  • Must have strong communication and negotiation skills as the job is centred on communication with the client, colleagues and authorities.
  • Must be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service.
  • Must have prior experience in filing different visa's PR, Skilled, Immigration, Student, PNP, State nominated etc
  • Must have current or recent experience filling WES, Skill Assessments and other related applications

    Job Type: Full-time

    Salary: ₹100,000.00 - ₹339,554.33 per year

    Benefits:
  • Cell phone reimbursement
    Schedule:
  • Day shift
    Supplemental pay types:
  • Performance bonus



    Ability to commute/relocate:
  • Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • total work: 1 year (Preferred)


    Speak with the [phone number]

    • Example 2

    This is a remote position.

    Rishi Immigration is a Canadian company with three offices: London, Ontario, Windsor, Ontario, and Jalandhar, Punjab, India. The Canadian Government authorizes us to practice Canadian Immigration Law and help clients worldwide with their immigration needs, such as student visas, work permits, LMIA, PR applications, etc.

    Responsibilities & duties-
  • Must have a strong understanding of Immigration Legislation of Canada.

  • Must be well versed with VISA documentations for different VISA type under different categories.

  • Coordinate with Immigration- Canada Department (IRCC) for various client related queries.

  • Book an appointment with clients for our Regulated Canadian Immigration Consultant (RCIC).

  • Prepare the retainer agreement for our clients and get their signature and keep a good record of each client.

  • Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.

  • Interview all clients and deal with all applications and by post to ensure that the client is suitable.

  • Must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.

  • Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.

  • Prepare all fee es and any information required by clients, colleagues or authorities.

  • Maintain strong working relationships with all clients and colleagues.

  • Must be able to help the client to obtain Visas and other documentation required.

  • Take full responsibility for all Immigration issues and operations, remaining up to date with any changes to legislation.

    Requirements
  • You must have at least a Bachelor's degree or equivalent

  • Strong written and oral communication skills in English

  • Basic IT skills with a knowledge of MS Word and MS Excel

  • Freshers are welcome to apply

    Benefits
    1. Work From Home

    2. Internet Reimbursement

    3. Phone Reimbursement

    4. Paid Vacations

    Job Type: Full-time

    Salary: ₹25,000.00 - ₹30,000.00 per month

    Benefits:
  • Cell phone reimbursement
  • Internet reimbursement
  • Paid time off
  • Work from home
    Schedule:
  • Evening shift
  • US shift

    Application Question(s):
  • Are you comfortable working in US shift (6pm to 2.30am IST)?

    Education:
  • Bachelor's (Required)

    Experience:
  • total work: 1 year (Required)

    Language:
  • English (Required)

    Speak with the [phone number]

    • Example 3

    Full Job Description

    Urgent hiring Immigration Consultantfor New Delhi Branch office

    ** This is a Counselling/ Sales Position. This is NOT a Legal Position.*

    Offerings
  • Role: Visa/Immigration Counselling
  • Salary: Based on qualifications
  • Salary: Fixed + Incentive
  • Paid training

    Qualifications & Skills:
  • Graduation required [Any stream].
  • Not required.
  • Basic knowledge of computers; MS Office.
  • Language: English [MUST] .
  • Highly motivated and great interpersonal skills.
  • Must be presentable and attitude to close deals.
  • Able to handle work under pressure.

    Work Remotely
  • No

    Call to know more about the position.

    Job Type: part time

    Supplemental Pay:
  • Performance bonus

    Experience:
  • total work: 1 year (Preferred)

    Language:
  • English (Required)

    Job Type: Part-time

    Salary: ₹13,397.86 - ₹26,383.31 per month

    Benefits:
  • Cell phone reimbursement
    Schedule:
  • Flexible shift
    Supplemental Pay:
  • Commission pay

    Ability to commute/relocate:
  • Dwarka, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

    Experience:
  • total work: 1 year (Preferred)

    Speak with the +[phone number]24

    • Case Manager job summary

    A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

    Example of a Case Manager job summary

    A large senior care center seeks a responsible Case Manager to oversee our residents’ needs and coordinate with physicians, nurses and other health care providers. We’re looking for a compassionate, care-driven professional who believes in facilitating wellness for patients and their families. The ideal candidate will take initiative in instituting case management policies and communicating with residents in effective ways. He or she will also take into account budgetary constraints when making decisions about the direction and nature of each patients’ care. If you have experience working with elderly patients, get in touch about this position.

    Case Manager responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

    • Communicate regularly with residents and their families about Plans of Care, Physio Therapy (PT), Occupational Therapy (OT) and other treatment protocols
    • Answer residents’ questions about their care, treatment plans, illness progression and all other issues so they feel safe and secure in our care
    • Devise procedures and protocols for patient admission and filtration so that each resident receives consistent, attentive care through the duration of their stay with us
    • Monitor and adjust patient statuses based on changing needs and conditions
    • Coordinate referrals both to and from our facility
    • Address any patient concerns with appropriate in-house department
    • Oversee all intake and discharge activities

    Case Manager qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Bachelor’s Degree in Nursing, Social Work or related field
    • Registered Nurse (RN) license preferred
    • 7+ years in a case management position, preferably in a senior care facility
    • Strong written and verbal communication skills
    • Familiarity with Windows-based operating systems and EHR programs
    • Bilingual applicants highly desired
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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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