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Crew Member Job Description: Top Duties and Qualifications

Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Crew Member job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Crew Member
  • Entry Level Crew Member
  • Restaurant Crew Member
  • Crew Member (Part-Time)
  • Team Member
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Crew Member Job Description Examples:

Example 1

New York Chicken (NYC)is a US Based Companymeant to embody the vision and values that make up the organization and company. We hold high value for our customers & employees and we’re committed to setting the standard with a consistently good experience for each and every one of our employees.

Qualifications and Skills

  • Plus Two or Above
  • Experienced in the related field
  • Age limit Upto 35
  • Ability to work flexible hours
  • Excellent interpersonal communication skills
  • Incredible attention to detail

    Duties & Responsibilities

  • Kitchen Management
  • Food Preparation
  • Cash Handling
  • Billing
  • Customer Relation
  • Stock Management

    Job Types: Full-time, Permanent

    Salary: ₹10,000.00 - ₹20,000.00 per month

    Benefits:
  • Flexible schedule
  • Paid time off
    Schedule:
  • Rotational shift
    Supplemental pay types:
  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus



    Ability to commute/relocate:
  • Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Higher Secondary(12th Pass) (Required)

    Language:
  • Malayalam (Required)

    Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)


    Work Location: In Start Date: 25/08/2023

    • Example 2

    Qualifications & Exposure:

  • 10th Pass and Above. Fresher’s / with min 6 months – 2 to 3 years of experience in handling F&B Retail unit as a Team Member / Hostess/ Stewardess.
  • F& B Retail or related industry exposure.

    Salary: ₹10,000.00 to ₹12,000.00 /month

    Duties & Responsibilities:

  • Adhering to work timing and duty roster assigned by the Restaurant Manager
  • Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at outlet.
  • Adhering to the grooming and personal hygiene standards.
  • Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries/Hospitality)
  • Taking Orders from walk-In and take away customers
  • Cash Desk Operation & Cash Settlements from the customers
  • Adhering to all the SOP’s at the outlet level
  • Up selling with various add-ons & beverages
  • Maintaining Outlet Hygiene and Cleanliness
  • To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
  • To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s
  • Should ensure that company assets provided to the store are well maintained
  • Escalate integrity issues
  • Escalate Customer Complaints to the Restaurant In charge

    Knowledge, Skills & Abilities:

  • Effective communication & influencing skills
  • Ability to work in a Team
  • Excellent customer handling skills
  • Customer Service orientation

    Job Types: Full-time, Part-time

    Job Types: Full-time, Regular / Permanent

    Salary: ₹10,000.00 - ₹12,000.00 per month

    Schedule:
  • Day shift
  • Evening shift
  • Flexible shift
  • Monday to Friday
  • Rotational shift
  • Weekend work: 1 year (Preferred)

    • Example 3

    Kitchen Staff Job Description Template

    Our kitchen is looking for a skilled kitchen staff member to join our existing team. You will be tasked with doing your part to help our restaurant operate as efficiently and effectively as possible. This will require you to be adaptable and willing to do a little bit of everything that our kitchen needs to do its best work.

    For example, you may be asked to assist with food preparation, clean the kitchen, wash dishes, prepare simple meals, and more. To find success in this role, you will need to be adaptable, hard-working, and willing to take direction. You should also be comfortable with managing competing priorities in a fast-paced restaurant setting.
    Kitchen Staff Responsibilities
  • Clean and sanitize dishes, cookware, and utensils
  • Clean and sanitize food preparation work stations
  • Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients
  • Follow all food health and safety requirements
  • Assist with the unloading of deliveries and their proper storage
  • Communicate kitchen needs to supervisors
  • Interact with customers as needed
    Kitchen Staff Requirements
  • Food handler’s license
  • High school diploma or GED preferred
  • Previous experience in a restaurant preferred
  • Physical ability to stand for an entire shift and lift 50+ pounds
  • Willingness to work weekends and nights
  • Strong teamwork and communication skills
  • Existing knowledge of food safety procedures preferred

    Job Type: Full-time

    Salary: ₹14,000.00 - ₹17,000.00 per month

    Schedule:
  • Flexible shift

    Experience:
  • total work: 2 years (Preferred)

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    • Crew Member job summary

    A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

    Example of a Crew Member job summary

    A new location of our fast food franchise needs reliable and friendly Crew Members to join our team. The most dedicated and effective Crew Members will become eligible for promotions to management positions within 6-12 months. We need people who don’t mind working in fast-paced environment with heavy demands, especially during meal rushes. Successful candidates will work the front counter, the drive-thru and other positions as needed. Our 24-hour restaurant also needs third-shift Crew Members to keep the restaurant running after hours. If you enjoy a team-oriented environment and a positive work atmosphere, we want to talk with you.

    Crew Member responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

    • Maintain a fast speed of service, especially during rush times
    • Take orders from customers and input their selections into the restaurant’s computer systems
    • Assemble orders on trays or in bags depending on the type of order
    • Process large orders for events
    • Count down your till at the end of each shift and deposit money in the safe
    • Clean your station thoroughly before, during and after each shift
    • Respond to guest questions, concerns and complaints and make sure they leave satisfied
    • Follow all restaurant safety and security procedures
    • Arrive on time for all shifts and stay until shift completion

    Crew Member qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Current student or Diploma preferred
    • Excellent time management skills
    • Ability to work on your feet for most of your shift
    • Strong customer service skills
    • Capable of lifting 10 Kg.
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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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