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Operations Manager Job Description: Top Duties and Qualifications

Various factors should be considered when preparing a job description for an Operations Manager. This guide will walk you through the key elements to help in creatig an effective job description for an Operations Manager and how to make it stand out to potential candidates.

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Operations Manager Duties And Responsibilities

An operations manager is responsible for running the daily operations of a company or an organisation. They manage staff, control costs, and maintain high quality and productivity standards to ensure everything runs smoothly. Operations managers work in various industries, and their task is to increase efficiency, reduce expenses, and achieve financial and operational goals. Their specific duties may vary based on the size and type of the business but typically include overseeing processes and systems, resolving operational issues, and working with other departments and stakeholders.

Typical duties of an operations manager include:

  • Monitoring Production or Manufacturing Process: Operations managers supervise and direct the organisation’s operational procedures to ensure they function smoothly and effectively
  • Budget Management: Operations managers oversee the organisation’s operational budgets to ensure that the resources are utilised efficiently
  • Managing the workforce: Operations managers are accountable for managing and supervising the work of their team, which includes allocating assignments, establishing due dates, and keeping track of performance
  • Managing strategic partnerships: They are in charge of looking after a supplier and vendor associations to ensure that they are fulfilling the needs and demands of the organisation
  • Risk Assessment and Management: To recognise potential risks and implement preventive measures to reduce them
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Operations Manager Job Description Examples:

Example 1

Job Description

  • Calendar Management: Ensuring the calendar is organized efficiently, scheduling appointments, and managing conflicts.
  • Communication Management: Handling all communication including email, phone calls, and meetings. Can be able to filter out irrelevant communication, prioritize important matters, and respond promptly to stakeholders.
  • Travel Coordination: Arranging all travel plans, locally and meetings at the local and during travel.
  • Administrative Support: Providing administrative support such as document preparation, report writing, data entry, and handling confidential information.
  • Project Management: Assisting with projects, tracking progress, managing deadlines, and ensuring completion.
  • Event Planning: Organizing and coordinating events such as meetings, seminars, and conferences.
  • Relationship Management: Building and maintaining relationships with stakeholders such as clients, investors, and employees.
  • Research and Analysis: Conducting research on the market, competitors, and potential opportunities, and analyzing data to make informed decisions.
  • Strategic Planning: Assisting with strategic planning, identifying goals, and creating action plans to complete it.

    Desired Candidate Profile

  • Proven work experience as an Administrative Executive or similar role
  • In-depth understanding of office management and daily operations
  • Hands on experience with MS Office
  • Excellent verbal and written communication skills
  • Demonstrated strong organizational skills, including time management and ability to prioritize and manage a range of tasks pro-actively.
  • logical thinking and problem solving skills
  • Excellent analytical and team management skills
  • Improve operational management systems, processes and best practices

    Job Types: Full-time, Permanent

    Salary: ₹200,000.00 - ₹400,000.00 per year

    Benefits:
  • Leave encashment
  • Provident Fund
    Schedule:
  • Day shift
    Supplemental pay types:
  • Performance bonus
  • Yearly bonus

    Speak with the [phone number]

    • Example 2

    Careergeek is a team of IIT/ IIM alumni into GRE/ GMAT/ SAT.

    We're looking to hire business development manager to promote our services.

  • Contacting potential clients to establish rapport and arrange meetings.
  • Planning and overseeing new marketing initiatives.
  • Researching organizations and individuals to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Developing and executing Marketing –Advertising & Promotional strategies.
  • Preparing Marketing Budget and monitoring the marketing expenses.
  • Creating and designing relevant promotional material.
  • Organising Seminars, workshops and other promotional programme in schools and colleges and effecting tie up with the same

    Job Types: Internship, Fresher, Volunteer

    Salary: ₹11,730.47 - ₹51,760.27 per month

    Benefits:
  • Cell phone reimbursement
  • Flexible schedule
  • Paid sick time
  • Work from home
    Schedule:
  • Flexible shift
  • Weekend availability
    Supplemental pay types:
  • Commission pay
  • Performance bonus

    Ability to commute/relocate:
  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Preferred)

    Experience:
  • Operations: 2 years (Preferred)
  • total work: 2 years (Preferred)

    Speak with the [phone number]

    • Example 3

    ABOUT US :

    Gigmo Solutions Pvt. Ltd has been founded with the aim to make technical customer support substantially more efficient with the use of Gig economy and AI/cognitive computing. Our clients vary from large global enterprises to rising medium sized companies.

    For more details, please click the link below.

    Web: [website]

    Should have:
  • Hardware Pre-requisites: - laptop (8gb RAM), windows 10, internet speed- 30 MBPS

    Timings- 1 PM- 10 PM

    Location- Remote

    Role

  • Designing and implementing company’s HR policies

  • Setting objectives and goals for the team and also track progress

  • Monitoring the company’s HR systems as well as databases

  • Reviewing and approving/modifying budgets

  • Addressing employees’ queries (e.g. on compensation and labour regulations)

  • Reporting on costs incurred on HR operations to senior management

  • Guiding staff and management of company’s HR policies and regulations

  • Evaluating key HR metrics for monitoring performance

  • Lead HR projects like compensation plans revisions

  • Implement functional HRMS and internal databases across all departments and locations

  • Oversee our payroll and performance evaluation systems

  • Design company policies and procedures

  • Review and update our employment contracts and agreements

  • Prepare budgets by department

  • Track key HR metrics like cost per hire and retention rates

  • Manage internal communication projects (like job satisfaction surveys)

  • Measure the effectiveness of our benefits programs and recommend improvements

  • Coordinate employee training and development initiatives

  • To track the inhouse headcount and prepare the backups and backfills.

  • To conduct the entry and exit interviews, Induction and other employee grievance meetings as required.

    Job Types: Full-time, Regular / Permanent

    Salary: Up to ₹1,400,000.00 per year

    Benefits:
  • Health insurance
    Schedule:
  • Day to Friday

    • Example 4

    About Us:

    Geet Manoram Associates LLP is one of the fastest growing start-up organizations catering to providing Integrated Facility Management Services to Co-operative Housing Societies & acting as a one stop solution through an in-house technology-based platform. We are a team of close to 500 members, based across Mumbai, Navi Mumbai, Pune and we are looking at hiring candidates for Operations Manager role.

    Housekeeping Operations Manager with

    Chemical and machines knowledge-

    able to handle team of 150 to 200 Housekeepers

    -Graduates preferred-

    Good personality-

    for Mumbai and Navi Mumbai area

    -Good communication in English, Marathi and Hindi

    -should be able to use smartphone and mailing-

    Can handle 25-35 sites independently

    -coordinate with client

    -arranging Manpower (manpower bank)

    - able to arrange good manpower whenever required

    -applicable for incentive if targets achieved

    Job Type: Full-time

    Salary: ₹25,000.00 - ₹35,000.00 per month

    Benefits:
  • Cell phone reimbursement
  • Health insurance
    Schedule:
  • Day shift
    Supplemental Pay:
  • Commission pay
  • Overtime pay
  • Shift allowance

    Ability to commute/relocate:
  • Kharghar, Navi Mumbai - 410210, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Preferred)

    Experience:
  • Operations: 5 years (Preferred)
  • total work: 10 years Start Date: 26/06/2022

    • Example 5

    Imperial Online Services Pvt. Ltd.

    E-Commerce Sales and Operations Manager

    Job Description:

    Imperial Online Services Pvt. Ltd., a company engaged in the trade of apparel and clothing, is looking for an Account Sales and Operations Manager for its brands “Urbano Fashion”, “Urbano Plus”, “Urbano Juniors” that hosts men’s western wear, men’s plus size wear and kids wear respectively. We are looking for a qualified candidate with at least 3 years work experience in the field and a strong background in online sales, marketing and inventory control. Responsibilities will include, but are not limited to:

    - Daily coordination with online channels account managers for key metrices discussion

    - Daily checks on merchandising and ensuring participation in all relevant promotions

    - Plan and execute brand promotions on various channels in collaboration with account managers

    - Inventory checks for portals and inventory health management

    - Keeping check on product reviews and ratings, and informing relevant stakeholders of specific issues, taking actions on website rectification

    - Keeping check on popular styles on online channels and submitting suggestions to relevant stakeholders

    - Developing business plans and their implementation to achieve given sales targets

    - Meet monthly and annual sale targets - have weekly performance analysis and lay out appropriate weekly action plan

    - Make and execute plans for business growth in all aspects – channels, geographies, product line etc.

    - Have sharp understanding of customer needs & requirements - communicate the same effectively with sourcing team

    - Identify and relay information on upcoming trends and product gaps in the market - Monthly reports to be maintained

    - Create daily, weekly and monthly plan for new and existing product cataloging, photoshoots

    - Manage team efficiently for timely product catalogs creation, uploads and go-live basis agreed plan

    - To undertake final QC and approval of product catalogs with respect to accuracy

    - Manage a team to efficiently complete on-time key operational tasks of cataloging, inventory management, MIS and reporting, data entry among other tasks

    - Plan and recommend marketing and Ads weekly plan at a product level – monitor their performance and take required rectification actions for improvement

    Requirements:

    · Proven relevant work experience of at least 3 years

    · Proficient in analytics and forecasting

    · Experience in online sales management

    · Proficient with Microsoft Excel and other Microsoft Office Applications

    · Strong project management and leadership skills

    · Ability to negotiate and sustain networking relationships

    · Comfortable with figures and in collecting, analyzing and interpreting data

    · Minimum - Bachelor's Degree

    Job Type: Full-time

    Salary: ₹40,000.00 - ₹45,000.00 per month based on experience

    Job Type: Full-time

    Salary: ₹40,000.00 - ₹45,000.00 per month

    Schedule:
  • Day shift
    Supplemental Pay:
  • Yearly bonus

    Education:
  • Bachelor's work: 3 years (Preferred)

    • Example 6

    Responsibilities of Production / Operations Manager

    · To keep an updated list of vendors (local & national), in each and every field we must have atleast 3 registered vendors at all points of time. In each field we need to use the vendors which provide the right quality at the right cost.

    · To create a detailed checklist post project finalization in association with CS – there will be a proper Production planning meeting

    · To ensure that all commitments made by the CS/BD team to the client are fulfilled and exceeded in terms of event elements, timelines, reporting etc

    · To do a thorough quality check of each and every item that is part of the event/ site/store, if that means getting samples approved prior to the event or doing vendor visits or sourcing visits then they must be done and it should be ensured that best standards are maintained and our clients are fully satisfied with our offerings to them

    · To create a project file for each and every project and submit all project details

    Responsibilities of Production / Operations Executive

    · Prepare and print POD’s (Courier)

    · Ensure onsite visit team is carrying all required documents like Work completion certificate, address, job description

    · Supervision retail implementation - Supervision role

    · Supervision Retail Store branding/ BTL / Retails POS/POSM Fixtures manufacturing from vendors.

    · Follow up with vendors / fabricators/ installation teams etc on assigned projects

    · Check and download all production images, jobs and cross validate the same with the element sheet shared by CS

    · To be proactive and attentive while Monitoring/ Supervising the Branding implementation / Retail jobs

    · To follow detailed checklist given by CS/Operations Team

    · To ensure that all commitments made by the CS/BD team to the client are fulfilled and exceeded in terms of event elements, timelines, reporting etc

    · Reporting to Branch Head

    Job Type: Full-time

    Salary: ₹250,000.00 - ₹360,000.00 per year

    Benefits:
  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid sick time
    Schedule:
  • Flexible shift
    Supplemental Pay:
  • Performance bonus
  • Yearly bonus

    Ability to commute/relocate:
  • Mumbai, Mumbai Suburban - 400053, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Diploma (Preferred)

    Experience:
  • Operations: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • acrylic props: 2 years (Preferred)
  • Metal fabrication: 2 years (Preferred)
  • Digital printing: 1 year (Preferred)

    Application Deadline: Start Date: 01/07/2022

    • Example 7

    Job Description

    1. Assisting doctors in US in their routine operations.

    2. Making records and paper work.

    3. Ensuring patient appointments on calls.

    4. Making doctor schedule as per daily discussions.

    Candidate

    1. Male or Female

    2. Minimum Graduate

    3. Very good spoken English.

    4. Good speed on computers.

    5. Should have a PC as this is a work from home profile.

    6. Willing to work in 10 hrs night shift.

    Job Type: Full-time

    Salary: ₹30,000.00 - ₹45,000.00 per month

    Schedule:
  • Night shift

    Ability to commute/relocate:
  • Ludhiana - 141001, Punjab: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Preferred)

    Experience:
  • English: 4 years (Preferred)
  • Computer skills: 2 years (Preferred)

    Speak with the [phone number]

    • What Does An Operations Manager Do?

    An operations manager is assigned with the task to ensure that the company runs smoothly and efficiently. In addition, they may communicate with shareholders, clients, and staff to update and discuss the company’s performance. The specific tasks of an operations manager can vary depending on the size and type of the organisation.

    Operations Manager Skills And Qualification

    An operations manager typically requires a bachelor’s degree in a related field. The specific skills and qualifications required for an Operations Manager position can vary based on the size and type of the organisation.

    Typically the following skills and qualifications are required:

    • Strong leadership and management skills, able to motivate and lead teams
    • Excellent organisational and problem-solving abilities, able to think critically and come up with creative solutions
    • Good communication skills, both verbally and in writing, able to present information to groups and answer inquiries
    • Ability to work with large amounts of data and financial information, with strong mathematical and analytical skills
    • Knowledge of process improvement techniques and a history of successfully implementing them

    Operations Manager Experience Requirements

    An operations manager needs to have a certain level of experience, which varies based on the company. Usually, they require several years of industry-related experience in a supply chain or production management position. Some businesses may prefer candidates with more experience, while others focus more on solid academic backgrounds and skills.

    Operations Manager Education And Training Requirements

    The education and experience required to become an operations manager can vary depending on the industry and business. Typically, a bachelor’s degree in operations management, business administration, engineering, or a related field is required, but some organisations may prefer a master’s degree in operations management or an MBA. In addition to formal education, hands-on experience in the industry is often necessary, which may involve starting from an entry-level position and working up the ranks over time. To stay up-to-date with the latest industry trends and best practices, operations managers must participate in ongoing professional development and training, such as taking courses and attending workshops and conferences. Operations managers also require specific training and credentials, such as Lean Six Sigma or Total Quality Management (TQM), as well as education in logistics, supply chain management, and project management.

    Operations Manager Salary Expectations

    According to Indeed Salaries, the average salary of an operations manager is ₹29,329 per month in India. The salary may vary depending on the experience, location, and company.

    Job Description Samples For Similar Positions

    If this Operations Manager job description is not exactly what you are looking for, check out these job descriptions for similar positions:

    Operations Manager Job Description FAQs

    What Are The Essential Things To Look For In A Candidate For An Operations Manager Role?

    It’s important to consider the candidate’s level of experience – look for those with relevant experience in areas like production planning or logistics. Also, assess the candidate’s leadership skills since they will be leading teams. Analytical skills are also important for spotting and solving problems. Finally, strong communication skills are necessary for interacting with people at all levels. Additionally, operations managers should be able to think strategically and make decisions that support the organisation’s goals.

    What Is The Difference Between An Operations Manager And A Project Manager?

    An operations manager oversees the day-to-day running of an organisation, managing resources and ensuring everything runs smoothly. On the other hand, a project manager oversees a specific project from start to finish, defining goals, controlling costs and timelines, and ensuring the project is completed successfully. Both roles require strong management, communication, and leadership skills, but their focus and responsibilities differ.

    How Can You Judge The Experience Level Of An Operations Manager?

    To evaluate a candidate’s experience level, consider their work history and related positions. Ask about their accomplishments and successes in operations management during the interview. This will give insight into their problem-solving skills and capacity to succeed. You can also gauge their level of experience by asking about their knowledge of market developments and recommended practices in operations management. This can help determine if they’re up-to-date and experienced in the field.

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    Job Description Examples

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