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Waiter/Waitress Job Description: Top Duties and Qualifications

Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Waiter/Waitress job title

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Waiter/Waitress
  • Waiter/Waitress (2+ Years of Experience)
  • Waiter/Waitress (Part-Time)
  • Busser
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Waiter/Waitress Job Description Examples:

Example 1

Job description

We are looking for Hostess / Waitress to join our Wayanad Property. Ideal candidate either experienced or Fresher’s with a passion for learning and desire to grow in the field of F&B Service having qualification in Hotel / F&B Management.

Duties and Responsibilities:

  • Greet and escort customers to their tables.
  • Present menu and provide detailed information when asked.
  • Prepare tables by setting up linens,silverware and glasses.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate.
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Check dishes and kitchenware for cleanliness and presentation and report any problems.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bill payments.
  • Carry dirty plates, glasses and silverware to kitchen for cleaning.
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
  • Provide excellent customer service to guests.

    Experience and Qualifications:

  • Bachelor's degree or Diploma in Hotel Management or Catering technology.
  • Good communication skill in English.
  • Minimum 1 year experience in same role / Freshers can also apply (For fresher, Only Hotel Management or Tourism Management qualified candidates can apply)

    Job Types: Full-time, Regular / Permanent, Fresher

    Salary: ₹16,000.00 - ₹18,000.00 per month

    Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

    Schedule:

  • Day shift
  • Morning shift
  • Night shift
  • Rotational shift

    Supplemental pay types:

  • Overtime pay
  • Yearly bonus

    Ability to commute/relocate:

  • Wayanad, Kerala: Reliably commute or planning to relocate before starting work (Required)

    Experience:

  • total work: 1 year (Preferred)

    Job Types: Full-time, Permanent, Fresher

    Salary: ₹18,000.00 - ₹22,000.00 per month

    Benefits:
  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
    Schedule:
  • Day shift
  • Morning shift
  • Night shift
  • Rotational shift
    Supplemental pay types:
  • Overtime pay
  • Yearly bonus



    Ability to commute/relocate:
  • Wayanad, Kerala: Reliably commute or planning to relocate before starting work work: 1 year (Preferred)

    • Example 2

    We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

    The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

    Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

    Responsibilities
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

    Requirements and skills
  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

    Job Type: Full-time

    Salary: ₹10,000.00 - ₹14,000.00 per month

    Schedule:
  • Evening shift
  • Night shift

    Ability to commute/relocate:
  • Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • total work: 1 year (Preferred)

    Speak with the [phone number]

    • Waiter/Waitress job summary

    A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.

    Example of a Waiter/Waitress job summary

    Our popular casual eatery is looking for a Waiter/Waitress who can work well in a fast-paced environment and keep up with things during our busiest times of the day. The Waiter/Waitress will be responsible for clearing tables as soon as customers leave the restaurant, and working closely with Dishwashers to make sure that there are always clean plates and flatware for each table. If you have a strong work ethic and previous experience working in a restaurant, please submit an application.

    Waiter/Waitress responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

    • Collaborate with catering staff to ensure that tables are cleared, cleaned and waiting for the next party
    • Assist in washing dishes if the kitchen staff gets behind during the busier times of the day
    • Arrange tables for large parties and prepare the banquet hall for scheduled gatherings
    • Update the specials chalkboard each morning to reflect the specials for the day
    • Keep an eye on tables and alert servers if guests need drink refills

    Waiter/Waitress qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Diploma required
    • 2+ years of experience working in a busy restaurant environment
    • Able to life 10 Kg at a time
    • Must possess excellent customer service skills
    • Available to work weekends and evenings
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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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