Bank Teller job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Bank Teller job summary
Our small but growing credit union needs detail-oriented Bank Tellers to join our exemplary staff. We’re looking for self-starters who can take the initiative when responding to customer concerns and complaints. The ideal candidate will have a friendly personality and a head for numbers. He or she should understand the roles that credit unions serve in the community and have a customer-focused attitude. We promote from within, so potential career paths could include personal banking, lending and other departments within the company.
Bank Teller responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Greet customers when they arrive and direct them to the appropriate station within the credit union
- Process deposits, withdrawals and other banking transactions for a high volume of customers
- Sell or redeem savings bonds and other financial instruments
- Perform account maintenance for members who want to change their banking products
- Open and close accounts as required for members
- Introduce new members to the platform and assist them with any balance transfers or other transactions
- Learn and follow the credit union’s operating procedures as outlined in the employee handbook
Bank Teller qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- 5+ years’ cash handling experience in a banking or retail setting
- 1+ years’ bank or credit union experience preferred
- Bachelor’s degree or an additional 4+ years banking experience
- Strong math and logic skills
- Exemplary organizational, problem-solving and communication skills
- Advanced customer service skills
- Ability to follow precise directions and learn banking equipment and software quickly
- Working knowledge of foreign currency
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