Pharmacy Technician job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Pharmacy Technician job summary
Our store is seeking a Pharmacy Technician to assist the Pharmacist with prescription management and communicating with physicians’ offices about patient medications. The successful candidate for this role will communicate with patients over the phone and in-store to address customer service issues and field questions about medications. Additionally, our Pharmacy Technicians are responsible for confirming patient information on prescription labels before disbursing medications.
Pharmacy Technician responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Enter and maintain prescription data using our computer system
- Answer incoming phone calls and field patient questions
- Contact doctor’s offices or hospitals to clarify prescription information
- Disburse completed and confirmed prescriptions to patients
- Answer patient questions and address customer service issues when they arise
- Assist the pharmacist with maintaining the ongoing medication inventory and place medication orders when instructed
Pharmacy Technician qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Associate degree in Pharmaceutical Technology (bachelor’s degree preferred)
- 4+ years of customer service experience required
- Exemplary verbal communication and customer service skills
- Must possess valid state certification
- Comfortable working in fast-paced environment
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