Waitress job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Waitress job summary
Our busy restaurant is looking for a friendly and competent waitress/waiter to make sure our diners have a memorable experience. Since the quality of our service is crucial to success, the ideal candidate should possess clear communication skills, patience and attentiveness. You should be adept at working in fast-paced, unpredictable environments. You must be able to think on your feet and work well with the entire staff, from the chefs to the other servers. The successful applicant will be able to provide superior guest service and make certain the dining experience, from the food to the environment, meets the standards of our patrons.
Waitress responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Greet customers upon entrance
- Prepare dining tables by arranging condiments, kitchenware and decorations
- Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings
- Take orders to kitchen staff and notify them of any special requests or dietary needs
- Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process
- Issue bills and obtain payment
Waitress qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Excellent verbal communication skills
- General math skills
- Great customer service and conflict-resolution skills, and a commitment to professionalism
- Must possess or obtain all licenses and certificates required by the local health department and Alcoholic Beverage Commission
- Ability to work on your feet for hours at a time
- Excellent teamwork ability
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