Night Auditor job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Night Auditor job summary
Our hotel franchise needs a Night Auditor to join our team immediately. We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all EOD accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.
Night Auditor responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Audit and balance reports from the day shifts
- Schedule guest wake-up calls and reservations for the following day
- Verify that all EOD work has been performed by other departments
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Run EOD computer functions so they are complete by the end of the shift
- Prepare guest bills for next-day checkouts and process reservation cards
- Balance cash drawers and record receipts
- Facilitate the deposit of guests’ valuables in hotel safe
Night Auditor qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- High school diploma/GED required
- 2+ years’ experience in customer service or hospitality
- Excellent communication and math skills
- Ability to learn computer functions and other on-the-job skills
- Exceptional customer service skills
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