Sales Clerk job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Sales Clerk job summary
We have just opened a new location of our gift shop and hardware store and we need to staff our floor with Sales Clerks. We’re looking for friendly, passionate professionals with experience in retail sales and customer service. Currently, we are hiring only part-time staff, but the best candidates will advance to full-time status after 90 days of satisfactory performance. We are open every day except for Sunday from 9AM to 9PM, so a flexible schedule is a must. We offer a competitive salary and, for those who transfer to full-time work, excellent benefits.
Sales Clerk responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Greet customers when they arrive at the store and ask if they need assistance
- Process sales transactions at the POS (point-of-sale) counter
- Suggest upsell items to customers based on the items they have chosen
- Execute special orders for items that are not in stock or that we do not carry
- Call other stores when necessary to find items in stock
- Replace merchandise on the shelves, paying special attention to end caps
- Arrange special sale and clearance items at the front of the store for maximum visibility
- Build rapport with customers and provide them with genuine guidance and support
- Train new sales staff as needed by management
Sales Clerk qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- High school diploma/GED preferred (current student okay)
- 1+ years’ retail sales or customer service experience a plus
- Excellent communication and organizational skills
- Willingness to work evenings and Saturdays as needed
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