Store Clerk job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Store Clerk job summary
Our book store and gift shop has an immediate need for a dedicated Store Clerk who can participate in sales and transactions on the floor. We’re a friendly, low-pressure operation with an excellent staff and a generous compensation structure. We make all of our employees part of our family, and we expect all of our clerks to arrive on time, stay for their full shifts and provide customers with the best possible service during every interaction. We need you to have a flexible schedule because shifts change from day to day. We also need Clerks who can work through the holiday season, often putting in overtime to meet the demand.
Store Clerk responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Operate the cash register and provide accurate change to cash-paying customers
- Show customers the locations of items they are looking for and suggest complementary items when appropriate
- Greet customers when they walk through the door and ask if they need assistance
- Pay attention to shoppers on the floor and notify management of any possible shoplifting activity
- Restock shelves when needed to ensure optimum availability of products
- Unpack shipments in the store room and categorize them appropriately
- Place special orders for customers who can’t find what they need in the store
- Call other branches to inquire about in-stock products
- Prepare and distribute special-ordered merchandise
Store Clerk qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Graduate preferred
- Excellent work ethic and time management skills
- Previous customer service experience a plus
- Strong interpersonal communication skills
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