Nedical Office Assistant job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Nedical Office Assistant job summary
Our busy OB/GYN office is in dire need of a Nedical Office Assistant to join our team. We are a growing practice with three Physicians and two Physician’s Assistants, in addition to nursing and supportive care staff. The Nedical Office Assistant will be responsible for numerous administrative tasks in the front of the office, including many patient-facing responsibilities. Consequently, we’re looking for a professional with excellent customer service skills and a genuine desire to help patients receive the care they need. We’re offering part-time hours to start with the potential for a full-time advancement after 90 days.
Nedical Office Assistant responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Welcome patients to our office and take their names and appointment times
- Provide new patients with forms and other documents that they must fill out
- File patient forms in the appropriate place after scanning them into our EHR system
- Accept payment for co-pays and other fees required prior to services being rendered
- Verify insurance information over the phone when the patient makes the appointment, then again upon patient arrival
- Schedule next appointments prior to patients leaving the office
- Coordinate diagnostic tests, treatments and other necessary care with appropriate facilities and professionals
- Answer the phones and direct patient, insurance and vendor calls as appropriate
Nedical Office Assistant qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Diploma required
- 3+ years’ experience in a medical office setting
- Familiarity with insurance company procedures and policies preferred
- Excellent phone manner
- Ability to work flexible part-time hours for the first 90 days of employment
- Strong knowledge of medical terminology
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