Clerk job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
Example of a Clerk job summary
Do you alphabetize your bookshelves and make lists for every task on your schedule? If so, you might be the perfect person for our Clerk position. We need a highly organized, motivated professional to join our growing team. Our customers rely on us to keep our data and files accessible and organized, so we’ll rely on you to provide us with the information we need. We’re willing to give you full autonomy in setting up organizational systems for the office, including files on customers, employees and transactions. All we ask is that you make organization a priority and remain available to assist all senior executives.
Clerk responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Create and add material to hard copy files as needed for record keeping
- Update database of digital records for redundancy
- Find and correct mail address errors
- Conduct routine verification to ensure integrity of filing system
- Prepare files for tax purposes
- Make travel arrangements and confirm appointments as needed
- Greet clients and vendors upon arrival and direct them to the appropriate place
- Answer phones when needed and direct calls
Clerk qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Diploma required (Associate degree preferred)
- 3+ years’ customer service experience
- 2+ years’ clerk experience
- Highly organized and able to prioritize tasks
- FileSite experience a plus
- Proficiency with Microsoft Office and e-mail a must
- Excellent communication skills
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